Introduction
Dear Ant,
Re: Business Continuity Management 2023 Proposal
Thank you for the opportunity to provide Hirepool with a proposal for business continuity management services.
Hirepool has identified the need to conduct an update of their business continuity program to ensure the appropriate level of preparedness in the event of a business disruption. This includes the following elements:
- Business Continuity framework
- Business Impact Analysis
- Business Continuity Plans
- Business Continuity Training
To ensure that Hirepool personnel are able to respond effectively in the event of a disruption, Fixinc also proposes to conduct activities to validate the data in Business Continuity Plans and build awareness of how to use these tools amongst key personnel.
All activities are performed by highly qualified and experienced consultants.
Fixinc provides unparalleled expertise to leading organisations and are widely recognised as one of the market leaders in the business continuity and crisis management fields.
Ant, at Fixinc our passion is centred around empowering people to confidently tackle any challenge, it’s our way of helping
you build a resilient future. To this end, we guarantee a highly professional and practical outcome that will provide you with the assurance that Hirepool has the appropriate measures in place in the event of a business disruption.
Thank you for the opportunity to submit this proposal and I look forward to the opportunity of working with you soon. Please do not hesitate to contact me if you have any questions.
Yours Sincerely,
Developing your resilience
Maintenance Program
Take your corporate and personal resilience to the next level by running an annual maintenance program with Fixinc. Build a strong, positive culture of resilience.
- Annual engagement meeting with key stakeholders.
- Provision of annual maintenance schedule .
- Development of annual exercise strategy.
- Annual BIA review interviews to update BIA and Threat Landscape.
- Full review and update of all business continuity related documentation.
- Distribution of revised plans (soft copy).
- 1 x 45-minute business continuity awareness session.
- 1 x 3-hour annual Crisis Leadership training session.
- 1 x 3-hour annual Crisis Scenario Exercise.
- Provision of post-exercise reports.
- Provision of revised soft copy BCP documentation.
- Management and maintenance of business continuity related training records.
- Provide executive/board presentations as required.
- Provision of Annual Assurance Statement.
Advisory Board
Four of the very best supporting you through the tactical, operational, and strategic response to an event, anywhere in the world, at any moment.
Four senior resiliency professionals available any time, guiding you through any disruption, anywhere in the world at the click of a button.
An intelligent portal.
Relevant Standards.
ISO 22301:2019
Business Continuity
BS11200:2014, Crisis Management
ISO 31000
Risk Management
AS: 3745
Industry specific legislation
Timeframes & Resources
Program Team.
Brad is the Global Head of Consulting within the Fixinc Consulting practice and also oversees our entire Advisory Board. He has over 25 years of Business Continuity and IT commercial experience, working across Asia, UK, Europe, New Zealand and Australia. Brad is responsible for the management and implementation of numerous business continuity and crisis management projects across a variety of industries, including not-for-profit, telecommunications, technology, government, financial services, education, infrastructure and utilities.
He is highly experienced in all aspects of the business continuity lifecycle and designed the unique 'Tungsten Diamond' diagram for Fixinc. His experience stretches through policy development, business impact assessments, strategy development, business continuity plan development and implementation and facilitation of business continuity training and scenario exercises. Brad brings strong business strategy, workshop facilitation, project management and analytical problem-solving skills with a visible passion for assisting organisation build their resilience capabilities.
Prior to working for Fixinc, Brad served 15-years with the British Army as a tank commander, seeing 2 tours of activity duty where he was awarded with the Northern Ireland Clasp for Operation Banner and NATO Medal for Yugoslavia during the Bosnia conflict. During this time he was a communications and cold weather survival instructor and has had extensive incident response experience fighting terrorism and supporting organisations such as Médecins Sans Frontières and UNHCR.
Brad’s business continuity and incident management qualifications were put to the test during the 2011 Christchurch earthquakes, whilst working for the Christchurch Polytechnic Institute of Technology (Now recognised as Ara). He initiated and ran two incident management cells for the February 2011 and June 2011 earthquakes, ensuring services could be established in temporary sites within a week of the disaster.
Brad holds the Business Continuity Institute (BCI) CBCI training qualification and has trained many students in the certification course on behalf of the BCI. He also held the award of Business Continuity Consultant of the year for Australasia in 2015.
Rebecca is a Principal Consultant and Head of Region for Fixinc working across multi-disciplinary clients to provide resilience services to critical incident management and operational teams.
She brings more than 25 years’ experience in emergency and crisis management, working across public health and law enforcement at the national and international level.
A senior manager for the NSW Police Forensic Counter Terrorism, Rebecca was involved in a number of critical incidents including, mass fatalities, the Bali bombings, the Indian Ocean Tsunami, the Anthrax attacks, Disaster Victim Identification (DVI) investigations and counter terrorism operations here and abroad.
Rebecca was then recruited to join INTERPOL serving three years as an Executive within Counter Terrorism and Emerging Threats Directorate, developing policies, procedures, training and exercising across law enforcement, defence, and health agencies. A recognised expert in the field of Chemical, Biological and Radiology (CBR) incidents, Rebecca then worked as a consultant to the World Health Organisation (WHO), World Health Emergencies Programme, with direct experience with the West African Ebola outbreak and chemical weapons attacks in Iraq and Syria.
Rebecca worked across 4 global regions, engaging with governments, private organisations, and NGO’s, specialising in emerging threats and capacity building in the areas of multi-agency incident management and business continuity. Rebecca prides herself on the ability to work with a range of diverse people and organisations, respecting cultural diversity and bringing a unique background in which international perspectives will guide best practice in developing resilient systems and people.
More recently Rebecca established an informal working group with Johns Hopkins University during the onset of the COVID-19 pandemic and is a Senior Fellow for the United Nations Crime and Justice Research Institute (UNICRI), specialising in emerging threats.
Rebecca has a degree in Medical Microbiology, a PHD in Forensic Science, certification in policy development, training and assessing, and holds a qualification in Business Continuity (CBCI).
Ollie brings over a decade of industry experience in digital marketing and product development, with specific expertise in no-code solutions and application automations. His experience has enabled him to design and develop digital marketing campaigns that drive commercial market opportunities on mass-scale, and identify emerging applications to support internal organisational and end-user experiences. Career highlights include positions with Centrica (British Gas), Jaguar Land Rover, and Accounting Web, where he built competitive and disruptive marketing campaigns supporting Xero in their introduction to the UK market.
Ollie is a multi-business owner and entrepreneur, with a passion and focuses on converting 'old-school' methods into modernised, competitive solutions. Ollie brings valuable experience working across a number of private and government entities within the UK and Europe, Asian, and Australia and New Zealand.
He is the majority shareholder, founder and Managing Director of Fixinc Solutions (Fixinc Directory), Co-Founder and Managing Director of Fixinc Consulting Partners (Fixinc Advisory Board), and co-Director of the Fixinc Group.
Ella is a Resilience Specialist in training who oversees our program and operational requirements. She is responsible for supporting and assisting with the development and maintenance of Business Continuity, Crisis Management, and Incident Management projects. Laura is involved with all aspects of the Business Continuity Lifecycle (summarised in what we call the Tungsten Diamond), with clients ranging from the Health Sector, to manufacturing and aviation. She is passionate about driving innovation and problem solving through technology and onsite experience. These skills have been refined while working closely in an executive administration and support environment.Ella plays a critical role in training and exercise development and assisting the consultants in exercise delivery. She also runs operational and administrative tasks that help keep our Advisory board active and running smoothly for the Oceania region.
A father and son, on a mission.
We are playing the infinite game. No one supplier can be the best, but organisations should have access to the best solutions. Our passion for the industry and careful management of deep relationships with fellow practitioners and industry bodies places us as a premium supplier. Our programs speak for themselves, set upon three simple approaches:
Community
Communication
Corporate sustainability
Fixinc Loyalty Program
Money off
Extra services
45 to 60 minutes
45-minutes with your stakeholders or relevant program contacts is all we need. We will share how implementation works with us, provide an idea on how we'd run your program (or overcome your problems), then provide a valuable Q&A for both parties.
Within 1-week. 30-min call.
During our discovery call, we'll book our next meeting with you a week from now. This will give you time to review the scope and compile questions with us.
1 hour
If there are any changes, we can make these immediately after the call and reissue you a new version of your proposal (archiving the original).
1 week
After signing digitally via the online proposal, we'll have your engagement meeting booked in with a senior consultant or program manager within a week.
“Our resilience consultants are available to shoulder the burdens of your project, ensuring timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."
Brad, Global Head of Consulting and co-Founder
Developing a comprehensive business resilience plan across your organisation requires a fundamental understanding of your organisation's products and services, and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and is a process Fixinc take extremely seriously.
Make sure your clear on everything we're offering.
Client References.
The scope of the program was to deliver a Business Continuity Program to AIA Head office, Auckland in line with Executive and Board level requirements.
All training and work was done on-site.
Phase 1:
- Facilitate a Business Impact Analysis (BIA) meetings and deliver BIA report.
- Develop Master Business Continuity Plans for each AIA Head Office.
Phase 2:
- Deliver Business Continuity Training for Business Continuity Teams.
- Deliver Business Continuity scenario exercises for Business Continuity Team.
Phase 3:
- Deliver incident management training.
The scope of the program was to deliver a Business Continuity Program to HOT Head office and regional sites across NZ.
The program was delivered on site and via remote meetings.
Phase 1:
- Develop Business Continuity Policy and Framework.
- Facilitate Business Impact Analysis (BIA) meetings.
- Develop master business continuity plan for head office and site based plans, plus implementaton guides for regional sites across NZ.
Phase 2:
- Deliver Business Continuity training for BC Teams.
- Deliver Business Continuity scenario exercises.
The scope of the program was to deliver a Business Continuity Program review across 13 Faculties and Business Units at the Sydney Campus.
The program was delivered on site and via remote meetings.
Phase 1:
• Facilitate Business Impact Analysis (BIA) meetings and deliver BIA report.
• Update Business Continuity Plans for each Faculty and Business Unit.
Phase 2:
• Deliver Business Continuity training for BC Teams.
• Deliver Business Continuity scenario exercises.