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People-first and tech-forward, we help leading organisations ditch outdated plans and build resilience that works.
01.
Founded
September 1st, 2016
02.
HQ Location
Christchurch, New Zealand
03.
founders
Ollie & Brad Law
04.
Specialality
Enterprise disaster recovery
Fixinc helps medium to large organisations cut the noise and modernise their resilience with simple, essential strategies backed by smart software.
We’re playing the infinite game. No single supplier has all the answers, but the best organisations know how to access the right ones.
At Fixinc, every solution is delivered by senior practitioners with decades of real-world experience. We collaborate across disciplines, tools, and frameworks to deliver what works, never what’s trendy.
Everything we do, we do for the resilience of others.
values
The values that shape how we show up.
Community
Build resilience through the power of community and colloberation.
Communication
Integrity and honesty - all voices are valid and valuable.
Sustainability
A continuous focus on how we can look after our planet.
Essentialism
Do less, but better. Remove the noise, simplify the world.
Our team.
Small by design. Trusted for big moments.
Fixinc Team
Every Advisor at Fixinc brings at least 15 years of real-world experience across crisis, continuity, and resilience. Our Senior Advisors are also shareholders, so the work isn’t just professional, it’s personal.
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Fixinc Credentials
At Fixinc, all programs follow their relevant ISO standard framework. This ensures clients are recieving the most reliable and universaly adopted program available. In addition, Fixinc offers a range of accreditations and credentials from our Advisors. As a result, our passionate client base can vouch for the quality of work we provide.
Standards and frameworks.
Guidelines we follow now accessible to you.
Fixinc Credentials
Fixinc's entire portfolio follows a relevant, globally recognised standard or accreditation framework. No program or deliverable is imagined. Instead, they are quality checked to follow a level of output that would meet accreditation requirements (regardless of your intention to certify).
ISO 22301:2019 - BCM Systems
Fixinc follows the Societal security – Business Continuity Management Systems - Requirements, ensuring all programs meet future compliance.
Business Continuity Best Practice Guidelines
All of our Business Continuity solutions follow the Business Continuity Institute's Best Practice Guidelines; regularly updated and modernised.
ISO 31000 Risk Management
We refer to the principals and guidelines of this standard in program deliverables and threat intelligence analysis.
BS11200:2014, Crisis Management
All relevant programs will include best crisis management principals and guidelines as proposed by this standard.
AS: 3745 Planning for Emergencies in Facilities
Fixinc has experience and frameworks to achieve this standard for relevant Australian businesses.
CIMS Third Edition
Unique to New Zealand, Fixinc can train out the Critical Incident Management System framework (a valuable workshop regardless of your intentions to certify).
ISO 27001 - ISMS
Relevant technology solutions are delivered in alignment with the standard, embedding certified information security management practices directly into the services we provide.
Our credentils & accreditations.
Specific disciplines from unique Advisors.
team experience
As a boutique Advisory, Fixinc focuses on hiring specialists in specific areas of resilience. From business continuity, to risk management and cyber security, each comes with a unique set of credentials that your program will have access to.
MBCI
A professional grade from the Business Continuity Institute indicating comprehensive competency in business continuity and resilience, granted to individuals who have passed the CBCI exam and demonstrated mastery in several core competency areas, with annual CPD renewal required.
NV1: Negative Vetting Level 1
An Australian government security clearance (up to SECRET level) requiring AGSVA vetting of integrity and trustworthiness, essential for defense, national security, and other sensitive roles, with detailed background checks and ongoing reporting.
NZ ISM and Cloud Risk
Expertise in applying New Zealand’s Information Security Manual (ISM) and cloud risk management frameworks to ensure systems and services align with national security and compliance requirements.
Australian Essential 8 and IRAP
Proficiency in the Australian Cyber Security Centre’s Essential Eight mitigation strategies and the IRAP (Information Security Registered Assessors Program) process for assessing and certifying systems handling government data.
ISO 27001
Certified capability in implementing and managing Information Security Management Systems (ISMS) under the ISO 27001 international standard, ensuring confidentiality, integrity, and availability of information assets.
SOC 2
Experience in achieving and maintaining SOC 2 compliance, demonstrating robust controls over security, availability, processing integrity, confidentiality, and privacy in technology and service operations.
Qualified CIMS Trainer
Our advisors provide training in New Zealand’s Coordinated Incident Management System, equipping businesses to coordinate effectively and respond confidently to disruptions.
ISO 22301 Support
Our advisors help organisations design and implement the framework needed to achieve Business Continuity accreditation, guiding preparation and supporting ongoing compliance and maintenance over a three-year cycle.
How we do things here at Fixinc.
Agile resilience. Real results. Real fast.
We’ve spent 9 years perfecting how we deliver so you get clarity, outcomes, and traction from day one.
In your corner during all disasters.
We show up when it matters most, with proactive, no-cost support in times of crisis, even outside of formal programs.
Resilience is ongoing. So are we.
We build deep relationships that evolve with your organisation, supporting you through every challenge, not just the ones in scope.
A cappuccino, and a long mission.
Fixinc began in a small Wellington café, when our founder, Ollie Law, had a moment of clarity. After years in business, he’d seen too many resilience providers over-promise and under-deliver, epecially when things went wrong.
He saw an industry full of tradition, but slow to change. One that valued legacy more than innovation, and pipeline more than people. So Fixinc was born - not just as a business, but as a personal mission to bring trust, simplicity, and real solutions back into the world of resilience.
What started as frustration became purpose. And what began with one idea is now helping others build resilience that simply works.
Founded in 2016
It started as a commercial marketing contracting agency.
2018, went multinational
Our first client was in Australia, our second was in Prague.
2022, Brad made Co-Founder
An opportunity presented itself to make Brad co-Founder.
2022, first software launched
We launched our first bit of software, a digital BIA.
Don't just take our word for it.
Take nearly a decade of success stories.
Fixinc client case studies and referalls
From major universities to critical infrastructure, our work has helped clients simplify resilience, meet obligations, and thrive through disruption.
How Stride rebalanced its emergency management plans without disrupting the teams that rely on them
With dozens of locations and high public traffic, Stride needed to refine its emergency and continuity plans, without replacing the systems and people already working hard to protect them.
How EDL brought crisis leadership and business continuity into alignment across its energy operations
With critical assets across Australia and a responsibility to deliver during extreme conditions, EDL partnered with Fixinc to tighten up crisis protocols, align leadership, and validate their resilience program through practical exercises and planning.
From exercise to execution: how Optus reset its continuity and recovery programs
After a high-profile disruption shook the organisation, Optus partnered with Fixinc to simplify continuity across departments, align ITDR strategy, and embed a culture of resilience into every layer of the business.
Oceania and ASEAN.
Where you can find us.
We were founded and cut out teeth in New Zealand, Australia, Singapore, Malaysia, and India. We've watched these economies grow, we've watched people deal with the most extraordinary crisis events. We're fully committed and dedicated to support the Oceania and ASEAN regions.
NZ.
Christchurch office
Boxed Quarter, 266 saint asaph st
Our founding location and global head office. Christchurch is where our journey began, and where strategy, innovation, and leadership converge. Surrounded by great cafes and centrally located, pop in to see us any time.
AU.
Sydney office
Suite 76/Mezzanine, 388 George St
Home to our largest client base, Sydney anchors our Advisory services across Australia and beyond, delivering hands-on expertise at scale. Our office is a beautiful, large space with plenty of indoor and outdoor meeting spaces, and a beer tap...
MY.
Kuala Lumpur office
Talk with one of our Advisors today.
No obligations, just useful insight.
These calls are just a chance to swap stories, share what we do, and see if there's a fit. No pressure, no pitch, just a useful conversation.
