Incident Management Scenario Exercise

Explore what makes a Incident Management Scenario Exercise so important to your organisation, and how Fixinc runs one.

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the what

What is Incident Management Scenario Exercise?

The purpose of facilitating a scenario exercise is to ensure that the Incident Management solutions and response structure reflects the size, complexity, and type of the organisation and that the plans are current, accurate, effective, and complete. Fixinc encourage that a process in place to continually improve the overall level of organisational resilience
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How Incident Management Scenario Exercise fits into the Tungsten Diamond.

Rehearsing an organisations Incident Management program via realistic, hands-on scenario exercises is critical to:

  1. Building familiarisation with staff roles, responsibilities, processes and available tools;
  2. identify practical program improvements, and;
  3. provide a high level of stakeholder assurance in organisations recovery capability.

Fixinc will implement a structured process to develop and facilitate a scenario exercise program for organisations as follows in a specific manner.

Fixinc, in consultation with organisation, will facilitate a planning meeting to clarify the required scope of the scenario exercise, define exercise objectives and discuss key performance indicators. This will ensure the exercise program meets stakeholder requirements and delivers value to all participants. 

Following the planning meeting, Fixinc will develop an exercise plan for the organisation outlining all required details for the exercise program. This includes:

  • Exercise objectives
  • Exercise methodology
  • Exercise scope and scale
  • Roles and responsibilities 
  • Resource requirements 
  • Timeframes and timescales
  • Internal exercise participants
  • External/third party exercise participants
  • Additional exercise costs 
  • Communications
  • Performance criteria

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