Dare
To
Thrive

Crisis Management
for Telecommunications.

Fixinc is a global community of multi-disciplinary senior consultants with Telecommunications specific experience; built through decades of industry support and our Directory, the largest of its kind.

India Crisis Management for Telecommunications
resilience

Telecommunications in India comes with unique challenges.

Crisis management in the telecommunications industry in India presents unique challenges and requirements. With a rapidly expanding market and increasing reliance on advanced technologies, telecom businesses in India must have a robust crisis management plan in place. This includes addressing issues such as network failures, cyber threats, regulatory changes, and reputational risks. Additionally, understanding the cultural diversity and the regulatory landscape specific to India is crucial for effective crisis management. Proactive communication strategies, stakeholder engagement, and collaboration with government authorities are essential to navigate crises and maintain consumer trust in this dynamic industry.

how we do it

Four phases to completing your Crisis Management program.

Telecommunications organisations experience similar challenges here in India, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your Crisis Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's Crisis Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive Crisis Management across your organisation requires a fundamental understanding of Telecommunications products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a Crisis Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Telecommunications response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Telecommunications in India.

Contact us

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Get a quote within an hour of talking with us.

Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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India Crisis Management for Telecommunications
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Telecommunications industry has access to consistent and relevant analysis on the Telecommunications threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across India and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at Crisis Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
Explore our other services
Fixinc Tungsten Diamond
Averaging
7.1x
quicker implementation than industry standards.
Minimum
3x
consultants on your program implementation.
Save
<40%
on the industry standard for a silimar program.

Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges faced by businesses when it comes to crisis management. It is a critical aspect that can make or break an organization during uncertain times. For Indian businesses, implementing a robust crisis management program is key to ensuring the continuity of operations and mitigating risks effectively.

One of the key components that Indian businesses need to focus on is risk assessment. Identifying potential risks specific to the Indian market is crucial in order to develop a comprehensive crisis management plan. Our team of experts at Fixinc can help you assess these risks and tailor a plan that suits your unique requirements.

Communication is another vital component of crisis management. During times of crisis, effective communication can build trust among stakeholders. Clear and timely communication is essential to keep employees, customers, and the general public informed. Our experienced consultants can assist you in developing a communication strategy that ensures the right message is delivered to the right audience at the right time.

Having a well-defined chain of command and responsibilities is also crucial in crisis management. Indian businesses need to establish clear roles and responsibilities to ensure effective decision-making and coordination during a crisis. Our consultants can assist you in developing a structure that enables quick decision-making and seamless execution.

Don't let a crisis catch you off guard. Reach out to Fixinc today and let us be your reliable consulting partner in navigating the complex world of crisis management. Together, we can develop a tailored plan that will help your business stay resilient and thrive even in the face of adversity.

Crisis Management disciplines we offer Telecommunications.

Fixinc provides Telecommunications organisations with bespoke, best practice programs specific to disruptions in India. Explore the list of Crisis Management disciplines below.

Crisis Management Program Engagement Meeting

An engagement meeting to confirm the scope of the program, establish roles & responsibilities, and proposed time line of activities.

Crisis Management Documentation Review

Assess the current level of preparedness and set a base line for program improvement.

Crisis Management Implementation Plans

Our implementation plans clearly identify each phase of the project and predicted delivery timescales. This is important for key project stakeholders.

Crisis Management Strategy Development

The Strategy Document customizes strategic response protocols for crisis management.

Crisis Management Team Development

Increase your Crisis Management Team Development capabilities with Fixinc's bespoke crisis management training - empowering your crisis team and executives.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Crisis Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc