Dare

Thrive

Emergency Management
for Hospitality.

Fixinc is a global community of multi-disciplinary senior consultants with Hospitality specific experience; built through decades of industry support and our Directory, the largest of its kind.

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resilience

Hospitality in Australia comes with unique challenges.

Emergency management in Australian hospitality businesses is a unique and crucial aspect of operations. Australia is prone to natural disasters such as bushfires, floods, and storms, so robust emergency management plans are essential. Hospitality businesses must adhere to strict guidelines and requirements set by local authorities to ensure the safety and well-being of their staff, customers, and infrastructure. These include having clear evacuation procedures, fire safety measures, communication systems, and trained staff to handle emergencies effectively. Adapting to Australia's specific challenges, hospitality businesses must prioritize emergency preparedness to mitigate risks and provide a safe environment for both employees and guests.

how we do it

Four phases to completing your Emergency Management program.

Hospitality organisations experience similar challenges here in Australia, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days

average program start time.

12 weeks

average program completion time.

Phase 1

Engagement

During the engagement phase of your Emergency Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.

Development of implementation plan.

Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2

Analysis

Fixinc's Emergency Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.

Analysing organisational products and services.

Review the current threat environment.

Learn about business impact analysis

Developing comprehensive Emergency Management across your organisation requires a fundamental understanding of Hospitality products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3

Development

The development phase of a Emergency Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.

Develop recovery strategies.

Communication protocols.

Tools and checklists.

“The incident response plan serves as a framework to guide any Hospitality response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4

Validation

The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:

Response personnel training.

Scenario exercises.

Critical component testing.

Review and audit.

Maintenance program implementation.

Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Hospitality in Australia.

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.

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Get a quote within an hour of talking with us.

Yes, it really is that quick.

Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.

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technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Hospitality industry has access to consistent and relevant analysis on the Hospitality threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Australia and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at Emergency Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.

corporate resilience services available with Fixinc.

50+

unique resilience disciplines facilitated by our Advisors.

Explore our other services

Averaging

7.1x

quicker implementation than industry standards.

See how

Minimum

consultants on your program implementation.

Meet us

Save

<40%

on the industry standard for a silimar program.

Trial a free review here

Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges faced by businesses in Australia when it comes to emergency management. It is crucial for businesses to have a well-thought-out and implemented Emergency Management program in place to ensure the safety of their employees and the continuity of their operations. Here are some key components that businesses need to consider when implementing such a program.

Firstly, it is important to conduct a thorough risk assessment to identify potential hazards and vulnerabilities specific to your business. This will help you prioritize your efforts and allocate resources effectively. Our team of experienced consultants can guide you through this process and help you develop a comprehensive risk assessment plan.

Secondly, businesses need to establish clear emergency response procedures and protocols. This includes establishing communication channels, defining roles and responsibilities, and conducting regular drills to test the effectiveness of the plan. Our experts can provide customized training and support to ensure that your employees are well-prepared to respond to emergencies.

Additionally, businesses should invest in effective emergency communication systems. This includes having reliable means of communication, such as backup phone lines and internet connections, as well as implementing an emergency notification system to quickly reach employees in times of crisis. Our consultants can help you evaluate and select the best communication tools for your specific needs.

Finally, it is crucial to regularly review and update your Emergency Management program to account for new risks, changes in your business, and lessons learned from past incidents. Our team can provide ongoing support and guidance to ensure that your program remains robust and aligned with the evolving threat landscape.

Don't leave the safety of your business and employees to chance. Contact us today to learn more about how Fixinc can be your trusted partner in implementing your Emergency Management program.

Emergency Management disciplines we offer Hospitality.

Fixinc provides Hospitality organisations with bespoke, best practice programs specific to disruptions in Australia. Explore the list of Emergency Management disciplines below.

Emergency Management Engagement

Fixinc conducts an engagement meeting to define the scope of your Emergency Management Program, establish roles and timeline, and build trust among stakeholders.

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Emergency Management Documentation Review

This process is to assess the current level of preparedness of your organisation and to set a base line for program improvement.

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Emergency Management Implementation Plan

Our Implementation Plans are found via your unique Portal and will detail roles, responsibilities, and task progress.

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Emergency Response Plans

This includes practical procedures covering possible emergencies. The plan will be provided in soft copy format accompanied by editable site based information templates for contacts, emergency details, checklists, logs and warden details.

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Evacuation Diagrams

Simple, professional looking Evacuation Diagrams mapped and designed by Fixinc.

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Emergency Management Training

Begin your validation of your people and plans with Fixinc's Emergency Management Training capabilities.

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Emergency Evacuation Exercise

Customised and facilitated by Fixinc, our evacuation exercises can test the entire team and build confidence in your response.

Learn more

who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.

12 yrs

in the industry together

250+

Businesses serviced together

yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Emergency Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans

Recieve an invite and calendar link

Conduct a one hour online call

Receive a summary email / report

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