Dare
To
Thrive

IT Disaster Recovery Programs
for Hospitality.

Fixinc is a global community of multi-disciplinary senior consultants with Hospitality specific experience; built through decades of industry support and our Directory, the largest of its kind.

Australia IT Disaster Recovery Programs for Hospitality
resilience

Hospitality in Australia comes with unique challenges.

IT disaster recovery programs for hospitality businesses in Australia have unique requirements due to the nature of the industry. Hospitality businesses rely heavily on technology for operations, guest services, and reservations. These programs need to be tailored to the specific needs and challenges of this sector, including the protection of customer data, reservations systems, and online booking platforms. Additionally, redundancy and backup systems are crucial to ensure uninterrupted service delivery in the event of an IT disaster. Regular testing, staff training, and adherence to industry regulations such as the Payment Card Industry Data Security Standard (PCI DSS) are also essential for maintaining the integrity of IT disaster recovery programs in the Australian hospitality sector.

how we do it

Four phases to completing your ITDR program.

Hospitality organisations experience similar challenges here in Australia, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your ITDR program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's ITDR analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive ITDR across your organisation requires a fundamental understanding of Hospitality products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a ITDR program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Hospitality response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Hospitality in Australia.

Contact us

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Get a quote within an hour of talking with us.

Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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Australia IT Disaster Recovery Programs for Hospitality
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Hospitality industry has access to consistent and relevant analysis on the Hospitality threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Australia and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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Don't just stop at IT Disaster Recovery, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
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Averaging
7.1x
quicker implementation than industry standards.
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on the industry standard for a silimar program.

Disaster Recovery advice from Fixinc

At Fixinc consulting, we understand the challenges faced by businesses in Australia when it comes to implementing an effective IT Disaster Recovery program. With the increasing reliance on technology, it is crucial for businesses to have a comprehensive plan to ensure continuity and resilience in the face of potential disruptions. Here are some key components that businesses should consider when developing their IT Disaster Recovery program.

Firstly, conducting a thorough risk assessment is essential. This involves identifying potential threats and vulnerabilities that could impact your IT infrastructure. Our expert consultants at Fixinc can help you analyze your organization's unique risk landscape and develop strategies to mitigate these risks.

Secondly, it is important to have a well-defined business continuity plan. This should outline the steps to be taken in the event of an IT disaster, including communication protocols, alternative work arrangements, and prioritization of critical functions. Our experienced consultants can guide you through the process of creating a robust business continuity plan that aligns with your organization's goals and objectives.

Additionally, regular backups and data protection measures should be implemented to ensure that critical information is secure and can be recovered in the event of an IT disaster. Fixinc can help you assess your current backup systems and recommend the best practices to safeguard your data.

Finally, it is crucial to regularly test and update your IT Disaster Recovery program to ensure its effectiveness. Our team of experts can assist you in conducting thorough testing and provide guidance on refining and enhancing your program over time.

Partnering with Fixinc consulting can provide you with the expertise and support needed to develop and implement a successful IT Disaster Recovery program. Contact us today to learn more about how we can help your business navigate the challenges of IT disaster recovery and achieve a resilient and secure IT infrastructure.

ITDR disciplines we offer Hospitality.

Fixinc provides Hospitality organisations with bespoke, best practice programs specific to disruptions in Australia. Explore the list of ITDR disciplines below.

ITDR Engagement Meeting

Fixinc facilitates an engaging and constructive ITDR Engagement Meeting with your program stakeholders to establish scope and responsibilities.

ITDR Documentation Review

The ITDR Documentation Review is a crucial process that evaluates the client's current preparedness level, serving as a baseline for enhancing their program. Gain valuable insights to optimize your IT disaster recovery efforts and ensure readiness for potential disruptions.

ITDR Implementation Plan

A Fixinc ITDR Implementation Plan helps identify the phases of our ITDR program, predicted timescales, and responsibilities for each phase.

Cyber Response Plan Development

Review roles, responsibilities, and responses to cyber events. Identify assets, provide resources for successful recovery.

ITDR & Cyber Resilience Training

Training your ITDR Program and Cyber Response Plans is the step to build buy-in and trust in how you will handle an event.

Cyber Response Exercise

Realistic, high-impact cyber response exercises using threat intelligence and business understanding.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your ITDR arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc