case studies & testimonials

Trusted by inspiring organisations,
just like yours.

Real resilience for industries that can't afford failure.

01.

Solution

Tailored programs aligned to real-world operational risks.

02.

Service

Support in business continuity, crisis management, ITDR and more.

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Client

From frontline to boardroom, solutions that scale with you.

04.

Launch

Rapid onboarding. No fluff. Built to show value quickly.

Fixinc equips the software and IT services sector with ITDR solutions, aligning with ISO 22301:2019 standards to address cyber threats and system failures. By strengthening crisis management capabilities, we ensure businesses can protect critical data, maintain uptime, and thrive in a digital-first landscape.

The fast-paced software and IT services sector requires robust resilience against cyberattacks, system outages, and evolving threats. Fixinc reviews and simplifies your business continuity frameworks, focusing on ITDR solutions to minimise downtime and protect client data. Through scenario exercises and tailored crisis management strategies, we empower your team to respond effectively and keep operations running smoothly. With Fixinc, your systems and teams stay agile in the face of adversity.

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Resilience Programs for Software & IT Services. Relevant and agile to your world.

With a focus on continuous improvement that keeps up with an evolving threat landscape, we ensure effective activity is constantly occurring.

Emergency Management advisory services in New Zealand, Australia, Malaysia. By Fixinc

Emergency Management

Build strong Emergency Management response plans and programs, create confident teams, design professional evacuation plans, and couple it all together with Europe's leading response technology.

Includes 7 disciplines

Crisis Management advisory services in New Zealand, Australia, Malaysia. By Fixinc

Crisis Management

Design, Review, and create your Crisis Management plans. Validate them, and test through Scenario Exercises. Fixinc will help you build and maintain the very best Crisis Management Programs.

Includes 5 disciplines

ITDR advisory services in New Zealand, Australia, Malaysia. By Fixinc

ITDR

Our Information Technology Disaster Recovery (ITDR) Plans will help you assess the severity of the situation, activate your team, and select the right recovery strategy.

Includes 15 disciplines

Incident Management advisory services in New Zealand, Australia, Malaysia. By Fixinc

Incident Management

From documentation reviews, to training, technology and exercises, Fixinc can help your organisation grow competitive and effective Incident Management maturity in as little as six months.

Includes 6 disciplines

Desktop Scenario Exercise advisory services in New Zealand, Australia, Malaysia. By Fixinc

Desktop Scenario Exercise

No program or plan is ready until it is validated. Put your team through safe, realistic scenarios, explore gaps, and build significant resilience.

Includes 0 disciplines

Validation Exercise advisory services in New Zealand, Australia, Malaysia. By Fixinc

Validation Exercise

We don’t just write strategies, we test them. Our validation activities give your people the skills, confidence, and structure to respond when it counts.

Includes 5 disciplines

Resilience Training advisory services in New Zealand, Australia, Malaysia. By Fixinc

Resilience Training

Service Training ensures your resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture.

Includes 2 disciplines

ISO 22301:2019 - Security and Resilience advisory services in New Zealand, Australia, Malaysia. By Fixinc

ISO 22301:2019 - Security and Resilience

ISO 22301:2019 is the ultimate standard for business continuity, proving your commitment to resilience. Fixinc helps you achieve and maintain certification with tailored frameworks, training, and expert guidance.

Includes 10 disciplines

CPS 230 Compliance advisory services in New Zealand, Australia, Malaysia. By Fixinc

CPS 230 Compliance

Fixinc is a boutique, Sydney based resilience consultancy that will review your current CPS 230 capability requirements helping you meet this new regulation within 5 to 10 weeks.

Includes 0 disciplines

Executive Resilience Training advisory services in New Zealand, Australia, Malaysia. By Fixinc

Executive Resilience Training

Train your leadership team, executive team, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisations entire policies and procedures to disruption.

Includes 10 disciplines

New Zealand CIMS advisory services in New Zealand, Australia, Malaysia. By Fixinc

New Zealand CIMS

Strengthen your team’s crisis coordination with certified CIMS-3rd-Edition training. Learn how to operate within New Zealand’s national response framework, improve inter-agency collaboration, and manage incidents with clarity and control.

Includes 4 disciplines

Business Continuity advisory services in New Zealand, Australia, Malaysia. By Fixinc

Business Continuity

Evolve your organisational resilience journey with a Fixinc Business Continuity Program. Covering the full Business Continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more.

Includes 8 disciplines

Meet the rest of the Fixinc team

We're a small but close group of professionals with vast global experience, passionate about innovation and resilience.

Ollie Law and Brad Law, Co-Founders of Fixinc

Cities we operate in.

Popular locations for Software & IT Services.

Fixinc locations

With a focus on continuous improvement that keeps up with an evolving threat landscape, we ensure effective activity is constantly occurring.

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Experience

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Know-how

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Support

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Cards in tabs

Experience

Mention the number of years of experience in the industry

New

Expertise

Explain the various services that the business provides

Soon

Know-how

Share statistics and success stories of previous clients

Sale!

Support

Highlight the importance of customer satisfaction

FAQs about Fixinc and our Software & IT Services services.

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Depending on the scope, we can begin discovery and implementation within 1–2 weeks. For urgent validation activities or crisis support, we can mobilize even faster.

We start with an initial consultation to understand your needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. We can then develop a detailed project plan based on agreed priorities. Once signed, an hours' engagement meeting is conducted within a 4 week window, and then the program begins.

We use a combination of engagement strategies, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. At a more general level, we build relationships with key members of your team through email campaigns, one on one meetings, and even connecting over LinkedIn. This builds trust and typically uncovers issues or ideas from more introverted colleagues.

Yes, and in fact, it is our core service offering outcome. At Fixinc, we're seeking to build lifelong partnerships with individuals and organisations. This does two things: it allows us to pore ourselves into the very fabric of your organisation and threat landscape, build relationships where we are always available to support you, and hold ourselves accountable to ensure your resilience capability is continuously growing.

First and foremost, it is the simplicity of our programs. Many organisations and professionals are led to believe that the "threat landscape is evolving at an unprecedented rate", and whilst there is no legitimate data to support this claim, it only creates fear through marketing. We believe that resilience can be a simple, modern skill developed through building a culture of resilience, and removing the noise of bulky plans and poor technology.

We specialize in long-term resilience through our Maintenance Program, but we also offer short-term engagements. Most of our clients begin with a single service and scale into a full partnership with us.

We don’t disappear after delivery. Through our Loyalty Program and Maintenance model, we stay connected, review your evolving risks, and make ongoing improvements so your resilience remains future-proof.

Initially, we need to understand your current resilience capabilities, regulatory obligations, key risks, and strategic objectives. We'll provide a detailed information request once we agree on the scope of engagement via our client portal.

Our team focus heavily on streamlined project management processes. We utilise our own technology to create implementation plans that make every step seamless. External factors (like getting your team involved with meetings) may impact time, but we have techniques to speed this up. Typically, a single program can take between 5 weeks and 3 months.

Clear documentation, trained teams, and validated plans. But more than that—you’ll walk away with a confidence in your program and real-world readiness across your people, processes, and systems.

We’re not your average tick-box consultancy. Fixinc combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays—just results.

In most cases, you can expect programs to start from $10,000 AUD. However, reviews are as little as a few thousand. After we establish a scope of work and your requirements, we can provide you an initial quote within the same day of enquiry to pinpoint a more appropriate fee. We believe in long-term partnerships at Fixinc, so if budgets are a restraint, we can work with you.

Still have questions?

Over a no-obligation call, we will walk you through how are tools work for you to determine if they're right for you.

Fixinc blogs.

Resouce relevant to Software & IT Services

Our team are constantly exploring and sharing industry insights and resources that are relevant to the resilience of the Software & IT Services industry. Explore some of our latest articles below and get tips directly from our Advisors.

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