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New Zealand CIMS
corporate resilience advisory
Strengthen your team’s crisis coordination with certified CIMS-3rd-Edition training. Learn how to operate within New Zealand’s national response framework, improve inter-agency collaboration, and manage incidents with clarity and control.
case studies & testimonials
Trusted by inspiring organisations,
just like yours.
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New Zealand’s CIMS framework standardises incident response across agencies, ensuring clear roles, coordinated actions, and effective communication during emergencies. It enhances collaboration and improves crisis outcomes.
Understand the Principles of CIMS
Identify CIMS Structure and Functions
First principles resilience.
Clear programs, collaborativ delivery, and a fresh take on resilience.
01.
Phase
02.
Maturity
03.
Maintenance
04.
act
The Coordinated Incident Management System (CIMS) is New Zealand’s official framework for managing emergencies and incidents across multiple agencies. CIMS 3 is the current standard, focusing on shared structures, roles, and processes to ensure a consistent and coordinated response. Training in CIMS 3 provides participants with practical tools for managing incidents of varying complexity, enhancing interoperability between organisations, and improving clarity in roles and communication. It's essential for any organisation involved in emergency response or working with government and emergency services in New Zealand.
We do New Zealand CIMS the same way we run our own business; by simplifying processes, going back to first principles, and standardising programs so anyone at any time can adopt how you plan and respond to a disruption. When you engage in a New Zealand CIMS program with our Advisors at Fixinc, you are embarking on a partnership that is a collaborative effort, held together by strong and reliable communication. We're not your usual consultancy, we're something different, fresh, modern with a focus on the people that make up Australian, New Zealand, and Malaysian business.
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Client Portal and Advisory Board
emergency notications
F24 is our go-to platform for emergency notification and crisis management. It enables rapid, multi-channel communication during critical events, ensuring your teams receive timely alerts and can coordinate effectively. Integrated with our advisory services, F24 supports your organisation in managing crises confidently and efficiently.
Meet your advisor
32 years of incident management and business continuity experience including serving in the British Army.
Brad Law is Fixinc’s Global Head of Consulting and one of the region’s most experienced resilience professionals. With over 30 years in business continuity, IT, and crisis leadership across the UK, Europe, Asia, and Oceania, Brad brings sharp, practical insight to every session. He’s the architect behind the Tungsten Diamond framework and has supported governments, banks, universities, and utilities through real-world crises. If you’re facing pressure, complexity, or just need clarity—Brad’s the expert you want in the room.
From frontline crises to boardroom strategy, Brad has led resilience programs across four continents and every major sector.
You’ll get straight, actionable advice grounded in real events, not recycled frameworks or generic best practices.
This isn’t a sales pitch. Brad treats every session as an opportunity to help—and prove why Fixinc is deeply connected to the co-creation of resilience.
How long does it typically take to implement a comprehensive resilience program?
Implementation timeframes vary based on organisation size and complexity, typically ranging from 6-9 months. We provide a detailed project plan with milestones and can phase implementation to address priority areas first. Our team are considered industry experts in project management and implementation. Typically, the only delay are stakeholders from your organisation. Our quickest program rollout was 4.5 weeks.
How do your services help organisations become more resilient?
Our comprehensive suite of services helps organisations prepare for, respond to, and recover from disruptions through integrated approaches to emergency management, crisis management, IT disaster recovery, and business continuity planning. We align these with international standards and local regulatory requirements. However, at its core our programs and support gets into the heart of your culture and continuously identifies ways to simplify how you plan and respond to threats. People are busy, they don't have time to attend multiple, day long training. We make it simple.
Are you able to accredit us with CIMS 2 and CIMS 4?
Yes, we can. In New Zealand, accreditation for Coordinated Incident Management System (CIMS) training is provided by the New Zealand Qualifications Authority (NZQA). NZQA oversees the quality assurance of education and training providers, ensuring that CIMS courses meet national standards. Training providers (like Fixinc) must obtain NZQA's consent to assess specific unit standards related to CIMS, such as Unit Standard 32158 (Level 3) and Unit Standard 29553 (Level 4). Upon successful completion of these accredited courses, learners receive nationally recognised credits recorded on their NZQA Record of Achievement.
What types of organizations do you typically work with?
We specialise in serving medium to large-sized organisations across New Zealand, Australia, and Malaysia (the Oceania and ASEAN regions), in both public and private sectors. Our clients include financial institutions, government agencies, healthcare providers, and major corporations. You can see a list of all our industries serviced here.
What is covered in your CIMS (Coordinated Incident Management System) training?
Our CIMS 2 and 4 training covers New Zealand's critical incident management system framework, including roles and responsibilities, information management, and coordination structures. We offer both theoretical and practical components with scenario-based learning as well as align recognisable case studies unique to New Zealand that connects practical with real life.
Still have questions?
Over a no-obligation call, we will walk you through how are tools work for you to determine if they're right for you.
Next Service:
Emergency Management
Build strong Emergency Management response plans and programs, create confident teams, design professional evacuation plans, and couple it all together with Europe's leading response technology.
