Dare
To
Thrive

Crisis Management Plan
for Insurance.

Fixinc is a global community of multi-disciplinary senior consultants with Insurance specific experience; built through decades of industry support and our Directory, the largest of its kind.

Australia Crisis Management Plan for Insurance
resilience

Insurance in Australia comes with unique challenges.

In Australia, insurance businesses face unique challenges when developing a Crisis Management Plan due to the country's diverse geographical features and climate. The plan must address potential risks such as bushfires, floods, and cyclones, which are common occurrences in different regions. Additionally, since insurance businesses play a critical role in mitigating and covering losses during crises, their Crisis Management Plans must have effective communication strategies, well-defined roles and responsibilities, and robust systems to handle a high volume of claims. With a focus on addressing the region-specific risks and ensuring seamless operations during crises, Australia's insurance businesses are committed to providing timely and reliable support to policyholders.

how we do it

Four phases to completing your Crisis Management program.

Insurance organisations experience similar challenges here in Australia, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your Crisis Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's Crisis Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive Crisis Management across your organisation requires a fundamental understanding of Insurance products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a Crisis Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Insurance response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Insurance in Australia.

Contact us

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you. Submission received. We'll be in touch within 3 business days.
Oops! Something went wrong while submitting the form.

Get a quote within an hour of talking with us.

Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
Get me a quote
Australia Crisis Management Plan for Insurance
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Insurance industry has access to consistent and relevant analysis on the Insurance threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Australia and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

Explore all technology
services

Don't just stop at Crisis Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
Explore our other services
Fixinc Tungsten Diamond
Averaging
7.1x
quicker implementation than industry standards.
Minimum
3x
consultants on your program implementation.
Save
<40%
on the industry standard for a silimar program.

Disaster Recovery advice from Fixinc

In today's dynamic business environment, Australian companies face a range of challenges that can disrupt operations and jeopardize their bottom line. To mitigate these risks, it is crucial for businesses to have a comprehensive Crisis Management program in place. At Fixinc, we understand the complex nature of crisis situations and have the expertise to guide Australian businesses through the implementation of an effective Crisis Management program.

The first key component of a Crisis Management program is conducting a thorough risk assessment. This involves identifying potential threats and vulnerabilities that could impact the business. Our team of experienced consultants at Fixinc can help businesses analyze their unique risks and develop a tailored strategy to address them. By understanding the specific challenges faced by Australian businesses, we are able to provide customized solutions that enhance resilience.

Another vital aspect of Crisis Management is the development of a robust communication plan. During a crisis, timely and accurate communication is critical in managing stakeholders' expectations and preserving the company's reputation. Fixinc's consultants work closely with businesses to develop a comprehensive communication strategy that includes both internal and external channels. We assist in crafting clear and concise messaging to ensure that businesses can effectively navigate through challenging circumstances.

Furthermore, an effective Crisis Management program requires the establishment of a dedicated crisis response team. This team should include key individuals from various departments who are trained and prepared to handle emergencies. Fixinc works with businesses to identify and train the right personnel, ensuring that they have the necessary skills and knowledge to respond effectively in crisis situations.

By partnering with Fixinc, Australian businesses can gain the peace of mind that comes from having a reliable consulting partner in Crisis Management. Our expertise and industry insights enable us to understand the unique challenges faced by Australian businesses. We are committed to providing innovative solutions that enhance resilience and safeguard the long-term success of our clients. Take the first step towards a robust Crisis Management program by reaching out to us today.

Crisis Management disciplines we offer Insurance.

Fixinc provides Insurance organisations with bespoke, best practice programs specific to disruptions in Australia. Explore the list of Crisis Management disciplines below.

Crisis Management Program Engagement Meeting

An engagement meeting to confirm the scope of the program, establish roles & responsibilities, and proposed time line of activities.

Crisis Management Documentation Review

Assess the current level of preparedness and set a base line for program improvement.

Crisis Management Implementation Plans

Our implementation plans clearly identify each phase of the project and predicted delivery timescales. This is important for key project stakeholders.

Crisis Management Strategy Development

The Strategy Document customizes strategic response protocols for crisis management.

Crisis Management Team Development

Increase your Crisis Management Team Development capabilities with Fixinc's bespoke crisis management training - empowering your crisis team and executives.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Crisis Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc