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Business Continuity Management

Business Continuity Solutions
for Public Spaces.

Fixinc is a global community of multi-disciplinary senior consultants with Public Spaces specific experience; built through decades of industry support and our Directory, the largest of its kind.

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Australia Business Continuity Solutions for Public Spaces
resilience

Public Spaces in Australia comes with unique challenges.

Business Continuity Solutions specifically tailored to Australia's Public Spaces businesses require a unique approach due to the specific nature and requirements of these establishments. Public Spaces encompass a wide range of businesses such as shopping centers, stadiums, museums, and parks, which cater to large crowds. Therefore, the primary focus of Business Continuity Solutions for Australian Public Spaces businesses is to ensure the safety and security of patrons during emergencies, including natural disasters, terrorist threats, or public health crises. These solutions include developing robust emergency response and evacuation plans, implementing advanced security measures, and establishing effective communication systems to disseminate critical information to both staff and visitors swiftly and efficiently. Additionally, regular drills and training programs must be conducted to familiarize employees with emergency protocols, enabling them to respond swiftly and effectively during a crisis.

how we do it

Four phases to completing your Business Continuity Management program.

Public Spaces organisations experience similar challenges here in Australia, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your Business Continuity Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's Business Continuity Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.
Learn about business impact analysis

Developing comprehensive Business Continuity Management across your organisation requires a fundamental understanding of Public Spaces products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a Business Continuity Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Public Spaces response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.
Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Public Spaces in Australia.

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Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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Australia Business Continuity Solutions for Public Spaces
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Public Spaces industry has access to consistent and relevant analysis on the Public Spaces threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Australia and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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Don't just stop at Business Continuity, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
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corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
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Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges that businesses in Australia face when it comes to implementing a robust Business Continuity program. With increasing threats from natural disasters, cyber attacks, and other unforeseen events, it is essential for businesses to be prepared and resilient. We are here to help you navigate this complex landscape and ensure your organization can continue to operate smoothly, even in the face of adversity.

One key component of a successful Business Continuity program is conducting a thorough risk assessment. This involves identifying potential risks and vulnerabilities that could harm your business, such as power outages, data breaches, or supply chain disruptions. Our experienced team can help you assess your current risk profile and develop strategies to mitigate these risks, ensuring minimal disruption to your operations.

Another important aspect of Business Continuity planning is the development of comprehensive recovery strategies. This includes defining recovery objectives, establishing recovery teams, and implementing backup and restoration procedures. Fixinc has a wealth of experience in designing customized recovery strategies tailored to the unique needs of your business. Our team of experts will work closely with you to create a robust plan that will minimize downtime and protect your critical assets.

Testing and exercising your Business Continuity plan is crucial to ensure its effectiveness. We can assist you in conducting regular drills and exercises to identify any gaps or weaknesses in your plan. This will allow you to make necessary adjustments and improvements, ensuring that your organization is well-prepared to handle any disruptions and recover quickly.

At Fixinc, we believe that a well-implemented Business Continuity program is a cornerstone of a resilient and successful organization. Our experienced consultants are ready to partner with you in designing and implementing a robust program that meets your specific needs. Contact us today to learn more about how we can help you navigate the challenges of business continuity and ensure the long-term success of your organization.

Business Continuity Management disciplines we offer Public Spaces.

Fixinc provides Public Spaces organisations with bespoke, best practice programs specific to disruptions in Australia. Explore the list of Business Continuity Management disciplines below.

Business Continuity Program Engagement Meeting

All stakeholders discuss objectives and priorities, led by Fixinc's well-prepared consultants. This meeting gives confidence in the program's direction.
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Business Continuity Document Reviews

Fixinc's document review assesses organizational strengths and weaknesses before the program begins. An experienced consultant reviews documents to build a solid foundation. The assessment helps identify areas for improvement and sets the stage for a successful program.
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Business Continuity Program Implementation Plan

An approved project plan and timeline with clear phases, delivery times, and responsible parties resulting from the engagement process will be accessible via your unique client dashboard.
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Business Impact Analysis Scheduling

Fixinc schedules Business Impact Analysis meetings with business unit leaders to determine critical functions. This builds awareness, buy-in, and analyze current processes.
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Business Impact Analysis Report

Fixinc delivers a BIA report to your leadership team detailing outcomes of the meetings. Stored permanently in your client dashboard, it's available via a smart document. This report is foundational to the Business Continuity Plan design.
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Business Impact Analysis Meetings

Fixinc conducts a BIA by consulting with business unit representatives to gain thorough feedback on organizational operations and structures. Outcomes include allowable outages and recovery timeframes, critical dependencies, and more.
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Threat Intelligence & Analysis

Fixinc utilises real-time threat intelligence to enhance resiliency and align realistic, current threats to your mitigation strategies. We review the threat landscape and incorporate emerging risks in business continuity plans, making them more relevant and timely.
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Business Impact Analysis Scope

Fixinc uses business impact analysis to determine an organization's continuity requirements. We conduct four types of BIA: initial, product/service, process, and activity.
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Business Continuity Outcomes Review

Over an online meeting and stored within your client dashboard, our team will share program findings and outcomes to keep your leadership team informed and help identify recovery objectives in the lead up to the plan designs.
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Business Continuity Strategy Development

Fixinc will design solutions for your organization to confidently respond to incidents and maintain prioritized activities. Proactive mitigation measures address identified risks and threats to protect and reduce disruption impacts.
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Business Continuity Team Development

Fixinc will develop an incident response team roles and responsibilities format during the business continuity plan development. Our consultants cover all disciplines with experience across the resilience spectrum, in any location. This ensures flexibility to meet your unique team needs.
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Business Continuity Plan Design

Fixinc facilitates meetings with key contacts to discuss likely disruption scenarios based on threat analysis and intelligence. Outcomes inform a relevant plan design for common threats, boosting team confidence in using it. Scenarios can include loss of staff, premises, IT/communication systems, or supply chain.
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Business Continuity Plan Sign Off

Once training and the business continuity plan is designed, your lead consultant will sit with you to discuss the outcome of the program. You can review and sign off your plan via your client dashboard. It's time to move to the next phase or program with Fixinc.
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Business Continuity Training

Business Continuity Training builds resilience culture by training and raising awareness of continuity structures/plans. It includes practical exercises done in-person/online and detailed training for leadership to encourage proactive response and stakeholder buy-in, improving resilience.
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Scenario Exercises

A Business Continuity Scenario Exercise helps build familiarity with plans and responsibilities, fostering a positive resilience culture. Fixinc customizes exercises based on realistic events to identify vulnerabilities, allowing mitigation and planning. These exercises are both effective and entertaining.
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Program Review and Audit

Assessing business continuity preparations for compliance and best practices builds resilience. Fixinc creates customized review objectives based on program considerations to identify improvement areas. The review framework provides a comprehensive approach to enhancing existing preparations.
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who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Read their story
Ollie Law and Brad Law Fixinc Directors
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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Business Continuity Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
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Brad Law of Fixinc