Dare
To
Thrive

Crisis Management
for Higher Education.

Fixinc is a global community of multi-disciplinary senior consultants with Higher Education specific experience; built through decades of industry support and our Directory, the largest of its kind.

New Zealand Crisis Management for Higher Education
resilience

Higher Education in New Zealand comes with unique challenges.

Crisis management in New Zealand's higher education businesses presents unique challenges and requires a tailored approach. With the country's diverse student population and international reputation, crises can range from natural disasters to public health emergencies or student welfare issues. Effective crisis management in this context involves close collaboration with government agencies, education providers, and industry stakeholders. Key requirements include swift communication, efficient decision-making, and the ability to manage reputational risks while ensuring the safety and well-being of students and staff. Business continuity planning, cultural sensitivity, and understanding the specific regulatory landscape are essential components of crisis management in New Zealand's higher education sector.

how we do it

Four phases to completing your Crisis Management program.

Higher Education organisations experience similar challenges here in New Zealand, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your Crisis Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's Crisis Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive Crisis Management across your organisation requires a fundamental understanding of Higher Education products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a Crisis Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Higher Education response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Higher Education in New Zealand.

Contact us

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Get a quote within an hour of talking with us.

Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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New Zealand Crisis Management for Higher Education
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Higher Education industry has access to consistent and relevant analysis on the Higher Education threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across New Zealand and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at Crisis Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
Explore our other services
Fixinc Tungsten Diamond
Averaging
7.1x
quicker implementation than industry standards.
Minimum
3x
consultants on your program implementation.
Save
<40%
on the industry standard for a silimar program.

Disaster Recovery advice from Fixinc

At Fixinc, we understand that in today's unpredictable business landscape, it is crucial for New Zealand-based businesses to have a robust Crisis Management program in place. Our team of experienced consultants can guide you through the key components required to ensure the continuity and resilience of your organization.

The first step in implementing an effective Crisis Management program is conducting a thorough risk assessment. Our consultants will work closely with your team to identify potential threats and vulnerabilities specific to your industry and business operations. By understanding these risks, we can develop tailored strategies to mitigate and prepare for potential crises.

Once the risks have been assessed, it is important to establish a clear and well-defined crisis response plan. This plan should include procedures for identifying, assessing, and responding to different types of crises that may occur. Our team at Fixinc can help you develop a comprehensive crisis management plan that outlines the roles and responsibilities of key personnel, communication protocols, and a framework for decision-making during times of crisis.

A vital component of any Crisis Management program is effective communication. During a crisis, timely and accurate communication is essential to ensure the safety of your employees, stakeholders, and customers, and to protect your organization's reputation. Our consultants can assist you in developing a crisis communication plan that includes pre-determined messaging, channels of communication, and procedures for monitoring and responding to public sentiment.

At Fixinc, we believe that preparation is the key to successfully managing a crisis. By working with us, your business can be well-equipped to handle unforeseen events with confidence and resilience. Don't wait until it's too late – contact us today to discuss how our team of experts can support you in implementing a customized Crisis Management program tailored to your unique needs.

Crisis Management disciplines we offer Higher Education.

Fixinc provides Higher Education organisations with bespoke, best practice programs specific to disruptions in New Zealand. Explore the list of Crisis Management disciplines below.

Crisis Management Program Engagement Meeting

An engagement meeting to confirm the scope of the program, establish roles & responsibilities, and proposed time line of activities.

Crisis Management Documentation Review

Assess the current level of preparedness and set a base line for program improvement.

Crisis Management Implementation Plans

Our implementation plans clearly identify each phase of the project and predicted delivery timescales. This is important for key project stakeholders.

Crisis Management Strategy Development

The Strategy Document customizes strategic response protocols for crisis management.

Crisis Management Team Development

Increase your Crisis Management Team Development capabilities with Fixinc's bespoke crisis management training - empowering your crisis team and executives.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Crisis Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc