Dare
To
Thrive

IT Disaster Recovery Programs
for Hospitality.

Fixinc is a global community of multi-disciplinary senior consultants with Hospitality specific experience; built through decades of industry support and our Directory, the largest of its kind.

New Zealand IT Disaster Recovery Programs for Hospitality
resilience

Hospitality in New Zealand comes with unique challenges.

IT Disaster Recovery Programs for hospitality businesses in New Zealand carry specific considerations and requirements due to their unique nature. The dynamic and fast-paced environment of the hospitality industry demands robust systems that can swiftly recover from any IT disaster. Key focuses for these programs include maintaining 24/7 availability of online reservation and booking systems, protecting customer data integrity, and ensuring seamless functionality of point of sale terminals. Furthermore, as New Zealand is prone to natural disasters, disaster recovery plans must factor in geographical risks such as earthquakes and floods, enabling businesses to resume operations swiftly and minimize downtime.

how we do it

Four phases to completing your ITDR program.

Hospitality organisations experience similar challenges here in New Zealand, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your ITDR program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's ITDR analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive ITDR across your organisation requires a fundamental understanding of Hospitality products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a ITDR program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Hospitality response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Hospitality in New Zealand.

Contact us

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Get a quote within an hour of talking with us.

Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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New Zealand IT Disaster Recovery Programs for Hospitality
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Hospitality industry has access to consistent and relevant analysis on the Hospitality threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across New Zealand and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

Explore all technology
services

Don't just stop at IT Disaster Recovery, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
Explore our other services
Fixinc Tungsten Diamond
Averaging
7.1x
quicker implementation than industry standards.
Minimum
3x
consultants on your program implementation.
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<40%
on the industry standard for a silimar program.

Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges faced by businesses in ensuring that their IT infrastructure remains operational during times of crisis. That's why we provide expert consulting services in the field of IT Disaster Recovery. For businesses in New Zealand, the need for a robust IT Disaster Recovery program is particularly important, given the country's unique geographical location and vulnerability to natural disasters.

When implementing an IT Disaster Recovery program, there are several key components that businesses in New Zealand need to consider. Firstly, it is important to conduct a comprehensive risk assessment, taking into account the specific hazards and vulnerabilities that your business may face. This will help identify the potential risks and allow you to prioritize your recovery efforts.

Next, businesses need to develop a detailed plan that outlines the steps to be taken in the event of an IT disaster. This plan should address key areas such as data backup and restoration, system recovery, and communication protocols. It is essential to regularly test and update this plan to ensure its effectiveness and relevance.

Another important component is the establishment of off-site data storage and backup solutions. This ensures that your data remains accessible even if your primary IT infrastructure is compromised. Additionally, businesses should consider implementing redundancy measures, such as having multiple servers and network connections, to minimize the impact of any single point of failure.

At Fixinc, we can guide you through the process of implementing an effective IT Disaster Recovery program. Our experienced consultants will work closely with you to understand your unique business needs and develop a tailored strategy that fits your requirements. We will assist you in identifying potential risks, creating a comprehensive plan, and implementing the necessary solutions to keep your business running smoothly during times of crisis.

Don't leave your business vulnerable to IT disasters. Contact Fixinc today and let us be your trusted consulting partner in implementing an IT Disaster Recovery program that ensures the continuity of your operations.

ITDR disciplines we offer Hospitality.

Fixinc provides Hospitality organisations with bespoke, best practice programs specific to disruptions in New Zealand. Explore the list of ITDR disciplines below.

ITDR Engagement Meeting

Fixinc facilitates an engaging and constructive ITDR Engagement Meeting with your program stakeholders to establish scope and responsibilities.

ITDR Documentation Review

The ITDR Documentation Review is a crucial process that evaluates the client's current preparedness level, serving as a baseline for enhancing their program. Gain valuable insights to optimize your IT disaster recovery efforts and ensure readiness for potential disruptions.

ITDR Implementation Plan

A Fixinc ITDR Implementation Plan helps identify the phases of our ITDR program, predicted timescales, and responsibilities for each phase.

Cyber Response Plan Development

Review roles, responsibilities, and responses to cyber events. Identify assets, provide resources for successful recovery.

ITDR & Cyber Resilience Training

Training your ITDR Program and Cyber Response Plans is the step to build buy-in and trust in how you will handle an event.

Cyber Response Exercise

Realistic, high-impact cyber response exercises using threat intelligence and business understanding.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your ITDR arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc