Dare

Thrive

IT Disaster Recovery
for Higher Education.

Fixinc is a global community of multi-disciplinary senior consultants with Higher Education specific experience; built through decades of industry support and our Directory, the largest of its kind.

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resilience

Higher Education in Singapore comes with unique challenges.

For higher education businesses in Singapore, the nature of IT disaster recovery is unique due to the critical role technology plays in facilitating learning and administrative processes. A comprehensive IT disaster recovery plan in this context should account for the specific requirements of educational institutions, including the protection of student records, learning management systems, and online collaboration platforms crucial for remote learning. Furthermore, it must address the diverse range of stakeholders involved, such as students, faculty, staff, and administrators, ensuring seamless continuity of operations and minimizing potential disruption to the academic calendar and administrative functions.

how we do it

Four phases to completing your ITDR program.

Higher Education organisations experience similar challenges here in Singapore, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days

average program start time.

12 weeks

average program completion time.

Phase 1

Engagement

During the engagement phase of your ITDR program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.

Development of implementation plan.

Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2

Analysis

Fixinc's ITDR analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.

Analysing organisational products and services.

Review the current threat environment.

Learn about business impact analysis

Developing comprehensive ITDR across your organisation requires a fundamental understanding of Higher Education products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3

Development

The development phase of a ITDR program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.

Develop recovery strategies.

Communication protocols.

Tools and checklists.

“The incident response plan serves as a framework to guide any Higher Education response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4

Validation

The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:

Response personnel training.

Scenario exercises.

Critical component testing.

Review and audit.

Maintenance program implementation.

Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Higher Education in Singapore.

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Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.

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Yes, it really is that quick.

Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.

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technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Higher Education industry has access to consistent and relevant analysis on the Higher Education threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Singapore and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at IT Disaster Recovery, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.

corporate resilience services available with Fixinc.

50+

unique resilience disciplines facilitated by our Advisors.

Explore our other services

Averaging

7.1x

quicker implementation than industry standards.

See how

Minimum

consultants on your program implementation.

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Save

<40%

on the industry standard for a silimar program.

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Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges faced by Singapore-based businesses when implementing an IT Disaster Recovery program. With the increasing reliance on technology in today's business landscape, it is crucial to have a robust plan in place to minimize the impact of potential disasters. Our expert consultants can guide you through the key components that will ensure your business is prepared for any unforeseen events.

First and foremost, a comprehensive risk assessment is vital. Our team will work closely with you to identify the potential risks your business may face and analyze the potential impact on your IT infrastructure. This step is essential in understanding the specific needs and vulnerabilities of your organization.

Next, we will help you develop a detailed plan that outlines the steps to be taken in the event of a disaster. This plan should include a clear communication strategy to ensure all stakeholders are informed and can act swiftly and decisively. Our consultants will assist you in creating a well-defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective) to ensure minimal disruption to your business operations.

An essential component of any IT Disaster Recovery program is the establishment of a robust backup solution. Our experts will help you implement a reliable and secure backup system that provides regular and automated backups of your critical data. Additionally, we will ensure the backups are stored in a secure off-site location to safeguard against physical damage or loss.

Regular testing and updating of your IT Disaster Recovery plan are vital to its effectiveness. Fixinc will guide you through testing scenarios to identify any weaknesses or areas for improvement. We will also work with you to establish a maintenance schedule and ensure your plan is continuously updated according to any changes in your organization.

At Fixinc, our aim is to be your trusted consulting partner in IT Disaster Recovery. With our expertise and experience, we can help you navigate the complexities of implementing a robust program that will protect your business against any unforeseen disruptions. Contact us today for a consultation and let us help you safeguard your business's future.

ITDR disciplines we offer Higher Education.

Fixinc provides Higher Education organisations with bespoke, best practice programs specific to disruptions in Singapore. Explore the list of ITDR disciplines below.

ITDR Engagement Meeting

Fixinc facilitates an engaging and constructive ITDR Engagement Meeting with your program stakeholders to establish scope and responsibilities.

Learn more

ITDR Documentation Review

The ITDR Documentation Review is a crucial process that evaluates the client's current preparedness level, serving as a baseline for enhancing their program. Gain valuable insights to optimize your IT disaster recovery efforts and ensure readiness for potential disruptions.

Learn more

ITDR Implementation Plan

A Fixinc ITDR Implementation Plan helps identify the phases of our ITDR program, predicted timescales, and responsibilities for each phase.

Learn more

Cyber Response Plan Development

Review roles, responsibilities, and responses to cyber events. Identify assets, provide resources for successful recovery.

Learn more

ITDR & Cyber Resilience Training

Training your ITDR Program and Cyber Response Plans is the step to build buy-in and trust in how you will handle an event.

Learn more

Cyber Response Exercise

Realistic, high-impact cyber response exercises using threat intelligence and business understanding.

Learn more

who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.

12 yrs

in the industry together

250+

Businesses serviced together

yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your ITDR arrangements. Get professional feedback on where you are today, and where you should go.

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