Dare

Thrive

Emergency Management Programs
for Hospitality.

Fixinc is a global community of multi-disciplinary senior consultants with Hospitality specific experience; built through decades of industry support and our Directory, the largest of its kind.

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resilience

Hospitality in Singapore comes with unique challenges.

Emergency management programs for hospitality businesses in Singapore have unique requirements due to the country's geographically compact and highly urbanized nature. These programs need to consider the specific challenges faced by hospitality establishments in addressing emergency situations, such as fire hazards, natural disasters, and pandemics. Adequate planning, well-trained staff, efficient communication systems, and collaboration with relevant authorities are crucial for ensuring swift response and guest safety. Furthermore, with Singapore's reputation as a global travel hub, hotels and other hospitality businesses must also have contingency plans in place to address international crisis situations and maintain the confidence and trust of their guests.

how we do it

Four phases to completing your Emergency Management program.

Hospitality organisations experience similar challenges here in Singapore, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days

average program start time.

12 weeks

average program completion time.

Phase 1

Engagement

During the engagement phase of your Emergency Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.

Development of implementation plan.

Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2

Analysis

Fixinc's Emergency Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.

Analysing organisational products and services.

Review the current threat environment.

Learn about business impact analysis

Developing comprehensive Emergency Management across your organisation requires a fundamental understanding of Hospitality products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3

Development

The development phase of a Emergency Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.

Develop recovery strategies.

Communication protocols.

Tools and checklists.

“The incident response plan serves as a framework to guide any Hospitality response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4

Validation

The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:

Response personnel training.

Scenario exercises.

Critical component testing.

Review and audit.

Maintenance program implementation.

Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Hospitality in Singapore.

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Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.

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Get a quote within an hour of talking with us.

Yes, it really is that quick.

Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.

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technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Hospitality industry has access to consistent and relevant analysis on the Hospitality threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Singapore and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at Emergency Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.

corporate resilience services available with Fixinc.

50+

unique resilience disciplines facilitated by our Advisors.

Explore our other services

Averaging

7.1x

quicker implementation than industry standards.

See how

Minimum

consultants on your program implementation.

Meet us

Save

<40%

on the industry standard for a silimar program.

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Disaster Recovery advice from Fixinc

Singapore-based businesses need to have a comprehensive Emergency Management program in place to effectively respond to unforeseen events. This program includes several key components that are crucial for ensuring business continuity. Firstly, conducting a thorough risk assessment is essential. Identifying potential risks and vulnerabilities specific to the organization enables businesses to develop strategies and allocate resources accordingly.

Next, businesses should establish an emergency response team that consists of key individuals from various departments. This team will be responsible for coordinating the response efforts and ensuring effective communication during emergencies. Having a designated team enhances coordination and enables a timely response.

Implementing emergency response protocols and plans is another crucial component. These plans should outline the steps to be taken during emergencies, including evacuation procedures, communication protocols, and the allocation of resources. Regular training and drills are required to ensure that all employees are familiar with the procedures and can respond effectively when needed.

In addition to response plans, businesses need to consider business continuity planning. This involves developing strategies to minimize disruptions to critical business operations and enable a quick recovery. This may include backup systems, alternative work locations, and redundant infrastructure.

At Fixinc, we understand the unique challenges faced by Singapore-based businesses when it comes to emergency management. Our team of experts can assist you in assessing your risks, developing comprehensive plans, and implementing effective strategies. With our expertise and experience in the field, we can provide you with the necessary guidance to ensure business continuity in the face of emergencies. Contact us today to learn more about how we can be your reliable consulting partner.

[Call to Action]

Contact us today for a consultation and let us show you how Fixinc can help your business implement a robust Emergency Management program tailored to your specific needs. Ensure business continuity and be prepared for any unforeseen events. Don't wait until it's too late - take proactive measures now with Fixinc.

Emergency Management disciplines we offer Hospitality.

Fixinc provides Hospitality organisations with bespoke, best practice programs specific to disruptions in Singapore. Explore the list of Emergency Management disciplines below.

Emergency Management Engagement

Fixinc conducts an engagement meeting to define the scope of your Emergency Management Program, establish roles and timeline, and build trust among stakeholders.

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Emergency Management Documentation Review

This process is to assess the current level of preparedness of your organisation and to set a base line for program improvement.

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Emergency Management Implementation Plan

Our Implementation Plans are found via your unique Portal and will detail roles, responsibilities, and task progress.

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Emergency Response Plans

This includes practical procedures covering possible emergencies. The plan will be provided in soft copy format accompanied by editable site based information templates for contacts, emergency details, checklists, logs and warden details.

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Evacuation Diagrams

Simple, professional looking Evacuation Diagrams mapped and designed by Fixinc.

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Emergency Management Training

Begin your validation of your people and plans with Fixinc's Emergency Management Training capabilities.

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Emergency Evacuation Exercise

Customised and facilitated by Fixinc, our evacuation exercises can test the entire team and build confidence in your response.

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who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.

12 yrs

in the industry together

250+

Businesses serviced together

yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Emergency Management arrangements. Get professional feedback on where you are today, and where you should go.

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