Incident management Exercise

resilience services

You don’t want the first time your team manages an incident to be during the real thing. This module simulates live response pressure in a safe but high-stakes environment, testing coordination, communication, and clarity under fire. We don’t just test the plan, we show your people how to lead through it.

Incident management Exercise in four steps. How we do resilience at Fixinc.

01.

Plan

Agile, first-principles planning ensures a smooth rollout of your refreshed program.

02.

We will ensure Incident management Exercise is rolled out smoothly at your organisation.

03.

check

Your Incident management Exercise is draft until validated, we will fix that.

04.

act

Your team and ours will be ready when your Incident management Exercise is activate in real-life.

Fixinc designs and facilitates full-spectrum incident exercises that simulate realistic disruption scenarios tailored to your organisation. From time-boxed injects to escalating events, we create sessions that challenge leadership, coordination, and escalation logic. We can run tabletop simulations, functional response drills, or hybrid boardroom scenarios that flex based on your team’s maturity and your operational footprint.

We’ve facilitated response exercises for everyone from infrastructure operators to university campuses to local councils. Our sessions are immersive, practical, and backed by structured debriefs that identify strengths, expose weaknesses, and give your team something rare: confidence under crisis pressure. This isn’t about passing a test, it’s about building readiness for the real thing.

book a call to discuss

What you can expect when you start Incident management Exercise with us.

Meet who you'll talk to

Link to chat

A link will be sent to you via email from our Advisory team. You get to pick a time to chat that's convenient to you - over the phone, Teams, Zoom, or in person.

30-45 minutes

Tell us what your objectives are. We have a set of questions ready to go for you. We'll share 'how we do things', and give you a chance for any Q&A you have.

Proposal & Quote

We will get you a proposal within 24 hours detailing the scope of work. 1 week later, we will discuss it. 10 minutes later you will have a final quote from us to sign.

5 Weeks

Our clients expect us to be working for them, not chasing proposals. If it's not signed off within 5 weeks, we'll assume it's not the right time.

Review & Health Check

All Incident management Exercise we implement start with a deep review of what's already in place. We set benchmarks formed from best practice and ISO standards.

Design and Develop

With as much involvement as neccersary from your team, we'll build out the Incident management Exercise part of your Incident Management program to the very highest quality available.

Validate

Where appropriate, we will test and validate your new Incident management Exercise discipline. This provides tangible evidence of capability and maturity to your stakeholders.

Maintain

The number one set back for organisations who embed resilience is momentum. We'll build a plan to ensure your Incident management Exercise runs annually.

Additional Incident Management Disciplines. Expand your Incident management Exercise.

We have carefully selected the most impactful and relevant Incident Management disciplines that will ensure a modern organisation can withstand and thrive through even the worst the threat landscape can throw at us. Explore some below.

Incident Management Training

CIMS gives you the structure, but structure only works if people know how to use it. This module equips your team to confidently apply New Zealand’s Coordinated Incident Management System (CIMS) in real-world scenarios. We bridge the gap between theory and practical response, tailored to your operations and industry.

Incident Management Plan

When an incident hits, your team shouldn’t be asking “what’s next?”, your plan should already have the answer. This module helps you build a clear, usable Incident Management Plan that gives structure, speed, and confidence in the moment. We skip the paperwork trap and focus on plans people actually use.

Incident Management Scenario Exercise

This isn't just a scenario, it's a full-speed test of your incident response. We simulate chaos in a safe space to build calm, capable teams.

Incident Management Team Training

A response plan means nothing if the people running it haven’t trained for it. This module turns incident response roles into real-world capabilities, focused, confident, and ready to lead under pressure. We train your people for what their job actually looks like in a live event.

Incident Management Team Development

In a high-pressure incident, your response is only as strong as the team behind it. This module builds the structure, clarity, and trust your incident management team needs to lead when the heat is on. We shape the team around your real world, not just a framework.

Frequently asked Incident management Exercise questions.

How do we know the exercise was successful or where we need to improve?

Every exercise concludes with a facilitated debrief and a formal After Action Report. This outlines strengths, improvement areas, and clear next steps, making it easy to track progress and feed directly into your resilience maturity roadmap.

Can the exercise link to other resilience programs or tools we’re using?

Yes. Our exercises are often built to align with your Business Continuity Plans (BCPs), Crisis Management Frameworks, and any relevant tools you’ve adopted. If you're using digital systems like our BCP platform or F24, we integrate those into the simulation for full immersion.

Who should be involved in our Incident Management Exercise?

Ideally, anyone responsible for leading, supporting, or communicating during an incident, this includes your incident management team, executives, business unit leaders, communications specialists, and IT support. We tailor the session to match your team structure and response roles.

How is Fixinc’s approach different from other incident simulations we've experienced?

Unlike off-the-shelf simulations, Fixinc designs each exercise around your specific risks, roles, and environment. We blend structured injects, real-time data, and expert facilitation to create realistic scenarios that are deeply relevant to your organisation and industry.

What is an Incident Management Exercise and why is it important?

An Incident Management Exercise simulates real-world disruptions to test and strengthen your team’s response under pressure. It helps uncover gaps in coordination, decision-making, and escalation processes, ensuring you're ready to act when a real incident occurs.

Still have questions?

Over a no-obligation call, we will walk you through how are tools work for you to determine if they're right for you.

contact fixinc

How UTS streamlined its emergency plans and built lasting resilience across campus

Discover

With thousands of students, a high-risk location, and layered emergency procedures, UTS turned to Fixinc to simplify, unify, and strengthen its approach to safety and crisis management, building a program that’s still going strong after three years.

A Fixinc Crisis Management case study with UTS

How FairPrice validated its crisis leadership with a live cyberattack simulation

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When Singapore’s largest grocery retailer needed to pressure-test its crisis plan against a fast-moving cyber threat, Fixinc designed a high-stakes simulation that brought leadership, comms, and IT teams into a single room, and forced them to respond like it was the real thing.

A Fixinc Crisis Management case study with FairPrice