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Most organisations invest in business continuity planning but limit that knowledge to a small group of people. When a disruption occurs, the rest of the workforce is left unsure of what is happening, what they should do, or who to contact. Confusion spreads, and the response suffers.
Business Continuity Awareness Training addresses this gap. It gives your wider workforce a practical introduction to business continuity so that everyone has a baseline understanding before an incident occurs. This is not in-depth training for response teams or BC coordinators. It is a focused session designed for all staff, covering what they need to know without overwhelming them with detail.
Fixinc delivers this as a 45 to 60 minute session, typically virtual but also available in-person. The content covers what business continuity is and why it matters, the types of disruptions your organisation could face, what is expected of individual staff during a disruption, how communication will flow during an incident, and a high-level introduction to your Business Continuity Plan. The session includes time for questions so staff can clarify anything they are unsure about.
For larger organisations, we schedule multiple sessions to ensure full coverage. This helps embed business continuity awareness into your organisational culture. When everyone understands the basics, your response teams can focus on leading the response rather than explaining fundamentals in the middle of a crisis.
Respond with confidence
When things go wrong, this phase activates. The Diamond’s top layers focus on structured, coordinated response, from executive decisions down to team-level action. Here’s where tools like F24, defined roles, and real-time communications bring planning to life under pressure.
A stronger return to BAU
The end goal isn’t just recovery, it’s learning. After every disruption, this phase ensures lessons are captured, plans are updated, and culture is strengthened. It’s about returning to operations quickly, but better prepared for next time.
Planning made practical
This phase includes disciplines like business continuity, crisis management, and IT disaster recovery. It’s where the bulk of the work happens, through structured validation, simulations, and repeatable testing. For those looking to lead in their sector, it can also align with ISO accreditation and industry standards.

The Business Continuity efforts you deploy mean nothing if no one knows the fundamentals of the discipline. We train teams to understand it, own it, and act on it in complete confidence.

High-performance leaders are built in calm, but revealed in chaos. We train executives to lead with clarity under pressure, using real scenarios, applied leadership psychology, and crisis-tested frameworks. Unlike generic leadership courses, we focus on fast, adaptive thinking and team alignment when decisions can’t wait.
This is for general staff across your organisation. It provides a baseline understanding of business continuity for everyone, not just response teams or BC coordinators.
BC Training is an in-depth 3-hour session for the people who will actually use the Business Continuity Plan during a disruption. Awareness Training is a lighter 45 to 60 minute session that gives all staff a foundational understanding of BC and their responsibilities.
Either. Virtual delivery is typically the first option as it is easiest to coordinate, but in-person sessions are available if preferred.
Ideally yes. The session includes a high-level overview of your plan and how it would be activated. However, the training focuses more on the subject of business continuity generally, so it can be delivered before a plan is finalised if needed.
Approximately two weeks to prepare, with delivery taking 45 to 60 minutes depending on your needs.
Yes. For organisations with a larger workforce, we schedule multiple sessions to ensure all staff receive the training.