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CIMS Training
Speak the same language as emergency services.
CIMS Training delivers practical, hands-on learning on the Coordinated Incident Management System, New Zealand's nationally recognised framework for emergency response. Your team learns to operate effectively within CIMS structures, whether leading internal response or coordinating with external agencies.
One framework with aligned response.
When a significant incident occurs, your organisation does not operate in isolation. Emergency services, local authorities, and other agencies will be involved, and they will be using the Coordinated Incident Management System (CIMS). If your team does not understand how CIMS works, coordination becomes difficult. Miscommunication, unclear roles, and misaligned priorities slow everything down.
CIMS Training puts your people on the same level as the agencies they may need to work alongside. The program covers CIMS 3rd Edition, the current nationally recognised framework for emergency response in New Zealand. Participants learn the structure, functions, and principles of CIMS, then apply them through hands-on syndicate exercises that simulate real incident management scenarios.
This is not passive learning. Participants work together in small groups, performing as members of an Incident Management Team to manage response efforts across diverse scenarios. They learn how the interrelated functions of incident management connect, how to perform effectively within an IMT structure, and how to coordinate the movement of people and vehicles during an incident.
Training is typically delivered over one day, with a two-day option available for more comprehensive coverage. The program can also be condensed or integrated into other incident management training you are undertaking. Delivery is in-person only to support the hands-on, collaborative nature of the exercises. Your organisation provides fit-for-purpose training facilities and catering if required.
This training is valuable for both corporate leadership who need to understand how emergency response is coordinated nationally, and operational staff with direct incident management responsibilities. The more people in your organisation who understand CIMS, the more effective your response will be when it matters.
Respond with confidence
When things go wrong, this phase activates. The Diamond’s top layers focus on structured, coordinated response, from executive decisions down to team-level action. Here’s where tools like F24, defined roles, and real-time communications bring planning to life under pressure.
A stronger return to BAU
The end goal isn’t just recovery, it’s learning. After every disruption, this phase ensures lessons are captured, plans are updated, and culture is strengthened. It’s about returning to operations quickly, but better prepared for next time.
Planning made practical
This phase includes disciplines like business continuity, crisis management, and IT disaster recovery. It’s where the bulk of the work happens, through structured validation, simulations, and repeatable testing. For those looking to lead in their sector, it can also align with ISO accreditation and industry standards.
High Performance Training
High-performance leaders are built in calm, but revealed in chaos. We train executives to lead with clarity under pressure, using real scenarios, applied leadership psychology, and crisis-tested frameworks. Unlike generic leadership courses, we focus on fast, adaptive thinking and team alignment when decisions can’t wait.
Incident Management Team Training
A response plan means nothing if the people running it haven’t trained for it. This module turns incident response roles into real-world capabilities, focused, confident, and ready to lead under pressure. We train your people for what their job actually looks like in a live event.
Incident Management Training
CIMS gives you the structure, but structure only works if people know how to use it. This module equips your team to confidently apply New Zealand’s Coordinated Incident Management System (CIMS) in real-world scenarios. We bridge the gap between theory and practical response, tailored to your operations and industry.
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Who is this training for?
This training suits both corporate leadership who need to understand CIMS for coordination with emergency services, and operational staff with incident management responsibilities. We recommend broad coverage across your leadership group.
Is this a certification program?
This is practical training on CIMS 3rd Edition. It builds capability and familiarity with the nationally recognised framework rather than formal certification.
How long is the training?
Typically one day. A two-day format is available for more comprehensive coverage, and the program can be condensed or integrated into other incident management training.
Is this delivered virtually?
No. This training is in-person only due to the hands-on syndicate exercises that are central to the learning experience.
How long does it take to prepare?
Approximately two weeks to prepare, with delivery over one or two days depending on scope.