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When a facility emergency occurs, your Wardens are the first line of response. They need to know their roles, understand the procedures, and act with confidence. Hesitation or confusion at this level can escalate a manageable situation into something far worse.
Emergency Management Training is a hands-on program designed for Chief Wardens, Wardens, and Emergency Response Team members. Delivered in-person over 1 to 2 hours, the session builds the awareness, knowledge, and practical skills your team needs to respond effectively at the facility level.
The curriculum covers site-specific requirements and building safety, roles and responsibilities, communication protocols, emergency equipment and its correct use, evacuation and assembly procedures, and response to common emergency scenarios including fire, bomb threats, and medical emergencies. Participants also learn the basic principles of fire behaviour and how to identify the correct fire extinguisher for different situations.
Training can be tailored to your specific facility and aligned to your Emergency Management Plan. We recommend having a plan in place before this training so participants learn how to apply the actual procedures they will use during an incident. For organisations with multiple facilities, we schedule additional sessions to ensure all sites are covered.
Respond with confidence
When things go wrong, this phase activates. The Diamond’s top layers focus on structured, coordinated response, from executive decisions down to team-level action. Here’s where tools like F24, defined roles, and real-time communications bring planning to life under pressure.
A stronger return to BAU
The end goal isn’t just recovery, it’s learning. After every disruption, this phase ensures lessons are captured, plans are updated, and culture is strengthened. It’s about returning to operations quickly, but better prepared for next time.
Planning made practical
This phase includes disciplines like business continuity, crisis management, and IT disaster recovery. It’s where the bulk of the work happens, through structured validation, simulations, and repeatable testing. For those looking to lead in their sector, it can also align with ISO accreditation and industry standards.

High-performance leaders are built in calm, but revealed in chaos. We train executives to lead with clarity under pressure, using real scenarios, applied leadership psychology, and crisis-tested frameworks. Unlike generic leadership courses, we focus on fast, adaptive thinking and team alignment when decisions can’t wait.

Emergency Management Training builds calm, confident responders. Whether it’s wardens, Executives, or staff, everyone should know what to do, when it counts.
This training is for Chief Wardens, Wardens, and Emergency Response Team members responsible for managing facility-level emergencies.
We recommend it. The training is most effective when aligned to your actual plan, so participants learn the procedures they will use during an incident.
In-person is strongly preferred for this training given the hands-on nature of the content. Virtual delivery is possible but not recommended.
Between 1 and 2 hours depending on your requirements and the complexity of your site.
Approximately two weeks to prepare, with delivery taking 1 to 2 hours.