ITDR Team Development

resilience services

Even the best recovery plan fails without the right people behind it. This module helps you build a fit-for-purpose ITDR team, clear roles, defined authority, and seamless coordination across business and tech.

ITDR Team Development in four steps. How we do resilience at Fixinc.

01.

Plan

Agile, first-principles planning ensures a smooth rollout of your refreshed program.

02.

We will ensure ITDR Team Development is rolled out smoothly at your organisation.

03.

check

Your ITDR Team Development is draft until validated, we will fix that.

04.

act

Your team and ours will be ready when your ITDR Team Development is activate in real-life.

Fixinc works with your IT, continuity, and executive stakeholders to build a response structure that aligns with your systems, culture, and real-world pressures. We clarify ownership, escalation chains, and team responsibilities across application, infrastructure, vendor, and executive layers, ensuring the plan is executable and the team aligned.

We’ve developed recovery teams in critical sectors where seconds matter and confusion costs. Fixinc combines practical org design with experience coaching real-world IT leads under pressure. Whether you need to reshape roles or build from scratch, we help you build a team that’s trusted, tested, and recovery-ready.

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What you can expect when you start ITDR Team Development with us.

Meet who you'll talk to

Link to chat

A link will be sent to you via email from our Advisory team. You get to pick a time to chat that's convenient to you - over the phone, Teams, Zoom, or in person.

30-45 minutes

Tell us what your objectives are. We have a set of questions ready to go for you. We'll share 'how we do things', and give you a chance for any Q&A you have.

Proposal & Quote

We will get you a proposal within 24 hours detailing the scope of work. 1 week later, we will discuss it. 10 minutes later you will have a final quote from us to sign.

5 Weeks

Our clients expect us to be working for them, not chasing proposals. If it's not signed off within 5 weeks, we'll assume it's not the right time.

Review & Health Check

All ITDR Team Development we implement start with a deep review of what's already in place. We set benchmarks formed from best practice and ISO standards.

Design and Develop

With as much involvement as neccersary from your team, we'll build out the ITDR Team Development part of your ITDR program to the very highest quality available.

Validate

Where appropriate, we will test and validate your new ITDR Team Development discipline. This provides tangible evidence of capability and maturity to your stakeholders.

Maintain

The number one set back for organisations who embed resilience is momentum. We'll build a plan to ensure your ITDR Team Development runs annually.

Additional ITDR Disciplines. Expand your ITDR Team Development.

We have carefully selected the most impactful and relevant ITDR disciplines that will ensure a modern organisation can withstand and thrive through even the worst the threat landscape can throw at us. Explore some below.

ITDR Component Testing

Your recovery process is only as strong as its weakest part. This module tests individual ITDR components, from backup systems to restoration protocols, so nothing fails when everything's on the line.

Disaster Recovery Training

Disaster recovery doesn’t start with the IT team, it starts with everyone who relies on them. This module trains leaders, operators, and support teams to understand ITDR, their role in it, and how to respond when technology fails.

ITDR Test Exercise

A recovery plan that hasn’t been tested is just theory. This module simulates a real-world IT disaster to test how your team responds, what breaks down, and where recovery needs to move faster.

ITDR System Analysis

If you don’t know how your systems connect, you won’t know what’s failing, or what to recover first. This module maps your infrastructure, uncovers risks, and gives you the visibility to lead with confidence during a disruption.

ITDR Training

A disaster recovery plan is only as strong as the people running it. This module turns ITDR knowledge into team-wide capability, clear, confident, and ready to act when systems go down.

Cyber Response Exercise

When cyber incidents strike, they escalate fast. This module simulates a targeted cyber event in real time, helping your team respond with speed, clarity, and technical precision when every second counts.

ITDR Business Impact Analysis Report

Data means nothing if it’s not communicated clearly. This module delivers a clean, structured report from your ITDR Business Impact Analysis, giving your leaders the insight they need to act with confidence.

IT Applications and Systems Mapping

You can’t recover what you can’t see. This module maps every application and system in your environment, so you know what’s critical, what’s connected, and what’s at risk.

ITDR Plan Training for Technical Teams

Technical teams don’t need theory, they need to know exactly what to do when the pressure hits. This module trains your IT and infrastructure teams on the recovery plan they’ll execute when systems go down.

ITDR Program Review and Audit

If you’re not reviewing your ITDR program regularly, you’re just hoping it’ll work. This module audits your entire recovery capability, systems, people, and plans, to ensure they’re aligned, current, and ready.

ITDR Plan Development

Your disaster recovery plan is the playbook your team turns to when things go wrong. This module ensures that plan is built around reality, clean, accessible, and aligned to how your systems and people actually operate.

ITDR Business Impact Analysis

Not all systems are created equal, and in a disaster, knowing what to recover first can be the difference between delay and disaster. This module focuses your IT recovery on what actually matters to your business.

Frequently asked ITDR Team Development questions.

What does the ITDR Team Development discipline involve when delivered by Fixinc?

ITDR Team Development at Fixinc is built to be clear, structured, and aligned with our Tungsten Diamond lifecycle. It's tailored to your program maturity and backed by real-world application.

What kind of outcomes can we expect from engaging in ITDR Team Development?

Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through our ITDR Team Development delivery — no matter their starting point.

Does ITDR Team Development link to other services or tools you offer?

Yes — ITDR Team Development often feeds into our other services like planning, validation, or digital tools. We design it to integrate, not sit in a silo.

How do we know when our ITDR Team Development activity is fully effective?

We validate success through exercises, engagement, and outcomes. If your ITDR Team Development effort drives action, conversation, and continuous use — it's working.

How is ITDR Team Development different from traditional approaches we've seen?

Unlike templated models, our ITDR Team Development work adapts to the client's sector, stakeholders, and risk profile. It's hands-on, flexible, and always validated.

Still have questions?

Over a no-obligation call, we will walk you through how are tools work for you to determine if they're right for you.

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