Foundations of Crisis Management

resilience services

You can’t manage a crisis if you don’t know how one works. This module gives your leadership team a clear, no-fluff understanding of what crisis management is, and what it’s not. We cut through the noise and give you a modern, usable model built on real-world frameworks and experience.

Foundations of Crisis Management in four steps. How we do resilience at Fixinc.

01.

Plan

Agile, first-principles planning ensures a smooth rollout of your refreshed program.

02.

We will ensure Foundations of Crisis Management is rolled out smoothly at your organisation.

03.

check

Your Foundations of Crisis Management is draft until validated, we will fix that.

04.

act

Your team and ours will be ready when your Foundations of Crisis Management is activate in real-life.

Foundations of Crisis Management walks executives through the anatomy of a crisis, the lifecycle of escalation and response, and the roles leadership must play. It introduces models like Fixinc’s Tungsten Diamond, shows how planning connects to execution, and breaks down the difference between incidents and crises. It’s the clarity piece, perfect for boards, new leaders, or anyone shaping a response framework.

Most crisis overviews are either dry or wildly unrealistic. We bring a decade of executive coaching, real response experience, and straight-talking delivery. This isn’t a theory lesson, it’s a working knowledge base your team will use immediately. If you want clarity, not just content, we’ll give your leaders the foundation they actually need.

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What you can expect when you start Foundations of Crisis Management with us.

Meet who you'll talk to

Link to chat

A link will be sent to you via email from our Advisory team. You get to pick a time to chat that's convenient to you - over the phone, Teams, Zoom, or in person.

30-45 minutes

Tell us what your objectives are. We have a set of questions ready to go for you. We'll share 'how we do things', and give you a chance for any Q&A you have.

Proposal & Quote

We will get you a proposal within 24 hours detailing the scope of work. 1 week later, we will discuss it. 10 minutes later you will have a final quote from us to sign.

5 Weeks

Our clients expect us to be working for them, not chasing proposals. If it's not signed off within 5 weeks, we'll assume it's not the right time.

Review & Health Check

All Foundations of Crisis Management we implement start with a deep review of what's already in place. We set benchmarks formed from best practice and ISO standards.

Design and Develop

With as much involvement as neccersary from your team, we'll build out the Foundations of Crisis Management part of your Executive Resilience Training program to the very highest quality available.

Validate

Where appropriate, we will test and validate your new Foundations of Crisis Management discipline. This provides tangible evidence of capability and maturity to your stakeholders.

Maintain

The number one set back for organisations who embed resilience is momentum. We'll build a plan to ensure your Foundations of Crisis Management runs annually.

Additional Executive Resilience Training Disciplines. Expand your Foundations of Crisis Management.

We have carefully selected the most impactful and relevant Executive Resilience Training disciplines that will ensure a modern organisation can withstand and thrive through even the worst the threat landscape can throw at us. Explore some below.

Evaluating Crisis Impacts

The faster you understand what’s hit you, the faster you recover. This module teaches leaders how to evaluate the impact of a crisis across operations, people, and reputation, without getting lost in the weeds. We focus on clarity, prioritisation, and what decisions need to be made next.

Crisis Communication Strategies

In a crisis, silence is still a message, and usually the wrong one. This module teaches leaders how to communicate with clarity, empathy, and authority when the pressure is highest. We help you find the right words, the right tone, and the right rhythm, before someone else does it for you.

High-Impact Boardroom Exercise

When the boardroom becomes the war room, theory won’t help, you need muscle memory. This module immerses your senior leaders in a fast-paced, pressure-tested scenario designed to sharpen decision-making, team dynamics, and executive presence. It’s not a drill, it’s a dress rehearsal for the hardest day of your leadership career.

Navigating Crisis Survival

Surviving the crisis is just the start, what comes next defines your leadership. This module helps executives stabilise, adapt, and lead the organisation into recovery while protecting people, performance, and reputation. We don’t just focus on bouncing back, we teach leaders how to bounce forward.

The Human Side of a Crisis

Crisis response isn’t just about systems and strategy, it’s about people. This module helps leaders understand stress, emotion, and behaviour under pressure, so they can support others without losing their own edge. We focus on human resilience, not just operational response, because your people are your response plan.

Decision Making Under Pressure

Crisis doesn’t give you time to think, it demands action. This module trains leaders to cut through noise, trust process over panic, and make decisions when the stakes are real. We focus on clarity, accountability, and the moments that define response success.

Crisis Preparedness planning

You can’t predict the next crisis, but you can prepare for it. This module equips your leaders with the tools to assess risk, test assumptions, and build clarity across the business. We go beyond templates, turning plans into capability that aligns with how your organisation really works.

Leadership in a Crisis

Crisis doesn’t build character, it reveals it. This module sharpens the leadership skills your executives need when control, clarity, and confidence matter most. We bring high-stakes thinking into focus and give leaders a playbook to lead decisively through disruption.

High Performance Training

High-performance leaders are built in calm, but revealed in chaos. We train executives to lead with clarity under pressure, using real scenarios, applied leadership psychology, and crisis-tested frameworks. Unlike generic leadership courses, we focus on fast, adaptive thinking and team alignment when decisions can’t wait.

Frequently asked Foundations of Crisis Management questions.

Does Foundations of Crisis Management link to other services or tools you offer?

Yes — Foundations of Crisis Management often feeds into our other services like planning, validation, or digital tools. We design it to integrate, not sit in a silo.

How do we know when our Foundations of Crisis Management activity is fully effective?

We validate success through exercises, engagement, and outcomes. If your Foundations of Crisis Management effort drives action, conversation, and continuous use — it's working.

What kind of outcomes can we expect from engaging in Foundations of Crisis Management?

Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through our Foundations of Crisis Management delivery — no matter their starting point.

What does the Foundations of Crisis Management discipline involve when delivered by Fixinc?

Foundations of Crisis Management at Fixinc is built to be clear, structured, and aligned with our Tungsten Diamond lifecycle. It's tailored to your program maturity and backed by real-world application.

How is Foundations of Crisis Management different from traditional approaches we've seen?

Unlike templated models, our Foundations of Crisis Management work adapts to the client's sector, stakeholders, and risk profile. It's hands-on, flexible, and always validated.

Still have questions?

Over a no-obligation call, we will walk you through how are tools work for you to determine if they're right for you.

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