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Brad Law
Developing your resilience.
How this scope of work will make you resilient.
01.
Review proposal scope
02.
determine investment
We will refine and present an amount that ensures you get to where you're going, on budget.
03.
engagement meeting
A 45 to 60 minute discussion to refine the implementation plan and onboarding.
04.
program initiation
05.
maintenance
As the program draws to a close, we will discuss how we keep the momentum going.
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This is an opportunity to introduce the Fixinc team and our key program members. For your project sponsors (the people heavily involved with the program), it's a great opportunity to build a rapport and ask important questions. The meeting will confirm the scope and priorities as well as handle any of the admin requirements like invoicing and onboarding for Fixinc.
Business Impact Analysis and Threat Assessment
Business Continuity
Business Continuity Plan
Business Continuity
Upon completion of the BIAs, Fixinc will develop a Business Continuity Plan (BCP) tailored to the unique operational requirements and structure of the organisation.
The business continuity plans will include simple and easy-to-use documentation in the form of action plans covering business recovery and resumption considerations for all relevant disruption scenarios, all accessed from an interactive dashboard for quick navigation. Plans will also closely align with existing emergency management, risk management, IT and operational measures to ensure an integrated outcome.
This will deliver a standardised and integrated protocol for dealing with business disruptions and will include:
- Establishment of required command and control structures, including management roles and responsibilities.
- Communication strategies and supporting templates.
- Incident Assessment tools to measure the severity of an event.
- Impact assessment tools to measure the scale and nature of damage to business operations.
- Practical checklists for immediate operational tasks and escalation procedures to aid with decisions.
- Staff management plans to assist with relocations and recovery of work priorities.
- Resource management plans to effectively coordinate recovery efforts.
- Identification of alternate accommodation and process workarounds.
- Recovery strategies in the form of highly practical checklists, supported by reference procedures.
- Resumption strategies to resume business as usual operations.
- Other supporting tools, documents, and reference materials.
Business Continuity Awareness Training
Business Continuity
Fixinc is committed to delivering a pragmatic training program to enhance the business continuity culture, fostering proactive awareness and thereby elevating the organization's level of resilience.
Staff should have a basic understanding of the business continuity procedures in place and the process required in the event of an incident. This intensive face-to-face 2 hour session will provide information for staff and an opportunity to ask questions about the program.
Course content includes:
Introduction to Business Continuity (BC)
Understanding Risks and Impacts
- Risk Assessment: Discuss the types of risks the organization faces (natural disasters, cyberattacks, power outages, etc.).
- Impact Analysis: Explain the potential impacts of these risks on operations, finances, and reputation.
Business Continuity Plan Overview
- Plan Structure: Provide an overview of the BCP, including key sections and components.
- Activation Criteria: Describe the conditions under which the BCP would be activated.
Roles and Responsibilities
- Individual Roles: Outline specific roles and responsibilities of staff members in the event of a disruption.
- Team Roles: Explain the roles of different teams or departments within the organization.
Communication Protocols
- Notification Procedures: Detail how employees will be notified in the event of a disruption.
- Internal and External Communication: Explain how communication will be managed with stakeholders, including customers, suppliers, and the media.
Business Continuity Scenario Exercise
Business Continuity
Your response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it. Fixinc will deliver a realistic, thought-provoking exercise for the response team.
Exercise Planning
Validating a Response Plan and Procedures is essential to:
- Confirm the Recovery procedures are accurate.
- Confirm timeframes regarding the restoration of Critical Business functions and recovery of systems.
- Build familiarisation with staff roles, responsibilities, processes and available tools.
- Identify practical program improvement.
- Provide a high level of stakeholder confidence in the organisations recovery capability.
Exercise Plan
After the planning meeting, Fixinc will draft an exercise plan for the organisations that outlines all necessary information for the exercise program, including:
- Exercise objectives
- Exercise methodology
- Exercise scope and scale
- Communications
- Roles and responsibilities
- Resource requirements
- Timeframes and timescales
- Internal exercise participants
- Performance criteria
Exercise Development
Fixinc will establish and arrange all necessary components for the organisations exercise program, including:
- Selection and development of the preferred exercise scenario.
- Creation of exercise schedules that outline all inputs and interactions during the exercise.
- Develope exercise workbooks to be used by BCP teams during the exercise.
- Involvement of both internal and external participants in the exercise.
- Selection and briefing of exercise volunteers.
- Conducting briefings for participants in the exercise.
Exercise Delivery
Fixinc will design a scenario-based exercise that is event-driven and realistic, maximizing participant involvement and offering a comprehensive yet practical learning opportunity. Fixinc will provide the organisation with dynamic injects that utilize proven exercise resources within a managed exercise setting. Fixinc will ensure that all participants complete their respective workbooks to record the actions they take in response to the scenario presented.
On the day of the exercise, Fixinc will have a lead facilitator oversee the program, with support from additional Fixinc staff, in coordination with representatives from the organisation and other relevant parties. The role of Fixinc during the exercise will be to:
- Manage the flow of information and inputs related to the exercise scenario.
- Provide structure and formality to the exercise process, ensuring teams remain focused and on task.
- Monitor and record the efficacy of organization's response and recovery procedures.
- Document all relevant issues as they arise during the exercise.
- Discover any discrepancies or gaps in the organisation's Incident response processes.
- Conduct immediate debriefings with participants in the exercise.
Post Exercise Activity
After the conclusion of the exercise program, Fixinc will deliver:
- A full exercise report that details the key activities conducted, evaluations against established criteria, and recognition of crucial shortcomings to be addressed.
- All completed exercise workbooks will be collected and retained for future reference and lessons learned.
- Advice on ways to enhance the program even further.
- Follow-up and implementation assistance as necessary.
Maintenance Program
The Fixinc Maintenance Program is a 3-year partnership designed to build resilience maturity, blending expert advisory, smart technology, and structured momentum so your business can prepare, respond, and thrive through disruption. This program is a way to maintain momentum with very little resource allocation.
This program is designed to keep up with your risks. Never question your capabilities again.
This program ensures a business can survive through any disruption by modernising plans, introducing practical software, and building a culture of resilience; all done under budget and on time.
The Maintenance Program follows the best practice guidelines of the Business Continuity Institute (BCI) and all core components of the ISO 22301:2019 standards at a fraction of the cost and resource of traditional programs. We're showcasing this now on the off-chance you wish to continue to work with Fixinc for the longhaul. This program will save you significant budget and maintain momentum.
Phase 1
Initial Activities
We will plan and schedule the deliverables through a comprehensive engagement workshop featuring Fixinc and your program stakeholders.
Phase 2
Mid-year health check
We will conduct in-person, on-site reviews and checks, utilising threat intelligence to stay relevant and ensure nothing has developed over the last few months.
Phase 3
Validation activities
We will validate everything in place across the entire organisation. We will practice, build confidence in your team, and evolve a culture of resilience.
Phase 4
Preparing for next year
At this point, we would have completed all components in your Maintenance Program. If any disruptions have occured, we will debrief these. If any changes to the organisation have occured, we will plan accordingly.
Contacting our team.
Always available, at no cost.
The advisory and consulting industry has been tainted by the idea that every email and phone call comes with an invoice. Not at Fixinc. Our focus is always on our clients, because that’s what you’d expect if we were working on your program, too. If Fixinc isn’t the right fit (whether it’s timing, budget, or needs) we’ll still share insights, resources, and threat intelligence to help you stay informed. For us, it’s about building trust, not closing deals.
NZ.
Christchurch HQ
AU.
Sydney
AU.
Sydney
Boxed Quarter, 266 saint asaph st
Our founding location and global head office. Christchurch is where our journey began, and where strategy, innovation, and leadership converge. Surrounded by great cafes and centrally located, pop in to see us any time.
388 George St, Sydney
Our founding AU location is based on the world famous George Street. The majority of our programs and clients are Australian based, we frequent the city often and have major projects in Brisbane, Adelaide, and Melbourne.
388 George St, Sydney
Our founding AU location is based on the world famous George Street. The majority of our programs and clients are Australian based, we frequent the city often and have major projects in Brisbane, Adelaide, and Melbourne.
Call.
When we're around
Mon - FRI 9 A.M. - 8 P. M. {NZT}
Our team is based in many time zones, even the United Kingdom. We are generally available 24/7 and you can even text or call us via WhatsApp from anywhere in the world.
Email.
Use the form below to contact us about this proposal
Your program team.
Small by design. Trusted for big moments.
Fixinc Team
Every Advisor at Fixinc brings at least 15 years of real-world experience across crisis, continuity, and resilience. Our Senior Advisors are also shareholders, so the work isn’t just professional, it’s personal.
Fixinc Credentials
All Fixinc programs follow their relevant ISO standard framework. This ensures clients are recieving the most reliable and universaly adopted program available. In addition, Fixinc offers a range of accreditations and credentials from our Advisors. As a result, our passionate client base can vouch for the quality of work we provide. These are listed below.
Standards and frameworks.
Guidelines we follow now accessible to you.
Fixinc Credentials
Fixinc's entire portfolio follows a relevant, globally recognised standard or accreditation framework. No program or deliverable is imagined. Instead, they are quality checked to follow a level of output that would meet accreditation requirements (regardless of your intention to certify).
ISO 22301:2019 - BCM Systems
Fixinc follows the Societal security – Business Continuity Management Systems - Requirements, ensuring all programs meet future compliance.
Business Continuity Best Practice Guidelines
All of our Business Continuity solutions follow the Business Continuity Institute's Best Practice Guidelines; regularly updated and modernised.
ISO 31000 Risk Management
We refer to the principals and guidelines of this standard in program deliverables and threat intelligence analysis.
BS11200:2014, Crisis Management
All relevant programs will include best crisis management principals and guidelines as proposed by this standard.
AS: 3745 Planning for Emergencies in Facilities
Fixinc has experience and frameworks to achieve this standard for relevant Australian businesses.
CIMS Third Edition
Unique to New Zealand, Fixinc can train out the Critical Incident Management System framework (a valuable workshop regardless of your intentions to certify).
ISO 27001 - ISMS
Relevant technology solutions are delivered in alignment with the standard, embedding certified information security management practices directly into the services we provide.
Our credentils & accreditations.
Specific disciplines from unique Advisors.
team experience
As a boutique Advisory, Fixinc focuses on hiring specialists in specific areas of resilience. From business continuity, to risk management and cyber security, each comes with a unique set of credentials that your program will have access to.
MBCI
A professional grade from the Business Continuity Institute indicating comprehensive competency in business continuity and resilience, granted to individuals who have passed the CBCI exam and demonstrated mastery in several core competency areas, with annual CPD renewal required.
NV1: Negative Vetting Level 1
An Australian government security clearance (up to SECRET level) requiring AGSVA vetting of integrity and trustworthiness, essential for defense, national security, and other sensitive roles, with detailed background checks and ongoing reporting.
NZ ISM and Cloud Risk
Expertise in applying New Zealand’s Information Security Manual (ISM) and cloud risk management frameworks to ensure systems and services align with national security and compliance requirements.
Australian Essential 8 and IRAP
Proficiency in the Australian Cyber Security Centre’s Essential Eight mitigation strategies and the IRAP (Information Security Registered Assessors Program) process for assessing and certifying systems handling government data.
ISO 27001
Certified capability in implementing and managing Information Security Management Systems (ISMS) under the ISO 27001 international standard, ensuring confidentiality, integrity, and availability of information assets.
SOC 2
Experience in achieving and maintaining SOC 2 compliance, demonstrating robust controls over security, availability, processing integrity, confidentiality, and privacy in technology and service operations.
Qualified CIMS Trainer
Our advisors provide training in New Zealand’s Coordinated Incident Management System, equipping businesses to coordinate effectively and respond confidently to disruptions.
ISO 22301 Support
Our advisors help organisations design and implement the framework needed to achieve Business Continuity accreditation, guiding preparation and supporting ongoing compliance and maintenance over a three-year cycle.
Program referrals.
Don't just take our word for it.
Clint referrals
Fixinc has a loyal client base and extensive peer network we have supported for nearly a decade. In this section, we have listed the details of those happy to vouch for our work. If you would like an introduction for a referral, please let us know.
With thousands of students, a high-risk location, and layered emergency procedures, UTS turned to Fixinc to simplify, unify, and strengthen its approach to safety and crisis management, building a program that’s still going strong after three years.
David Redden
Security Operations Officer
david.redden@uts.edu.au
+61 02 9514 1192
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Name Surname
Position, Company name
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Name Surname
Position, Company name
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Name Surname
Position, Company name
Fixinc Loyalty Program
Your loyalty and commitment to us should be rewarded. That's why every program or activity you do with Fixinc earns you points that goes towards money off your next program, or access to complimentary work, like an exercise or review.
loyalty program
You will earn points from this proposal today. For the next work you choose to do with us, you can use these points for a reduction in cost, or to bolt on additional componets that may be of value.
Below is a sample of some popular actions that will generate you additional points. When you become a Fixinc client, you can gain access to your client portal where you can see the full list, calculate your points, and cash-in for activities.
Proposal signed within 4 weeks
40 points
Invoice cleared on or before due date
80 points
A recommendation of Fixinc on LinkedIn
390 points
A review of Fixinc on Google reviews
320 points
Referring a prospect to Fixinc who becomes a client
450 points
Submitting a case study with Fixinc
720 points
Linking to Fixinc from your website
780 points
Program FAQs
How soon can we start?
Our programs can start within the day of signing your proposal (schedules permitting). However, we like to have our Program Engagement Meeting at least within 7 days. If it's a smaller program and more urgent, we can look to start within 48 hours.
What are your payment terms?
Specific program terms are found in the T&Cs linked below in the meta area. In most cases, we ask for an engagement fee to be settled within 14 days of signing this program's proposal (usually 30%). However, we can be flexible with payment terms that follow your procurement policy. All we ask is that this is shared after accepting this proposal and before the engagement meeting so we can plan accordingly.
To streamline the process, you will get a link to share procurement information with us after signing. This allows you to share your Accounts information so we can connect directly with them.
How much resource will you need from us?
It's much less than you might think. Our team is able to do a lot of the heavy lifting for you. On occasion, we may need staff for meetings (like with BIAs), however this never usually goes over an hour. Training sessions require a little more input, but are still very reasonable (a few hours in total). We specifically make a point of reducing the time and resources from your team as this is commonly the biggest reservations for starting a program.
Can we add additional components during the program?
This often depends on the program itself. We want to ensure additional work does not disrupt the momentum of your current program. However, we can run programs alongside one another, or provide a separate scope and quote to start something immediately once this is finished. Speak to us about our Maintenance Program as this can cover multiple programs in one.
What is Fixinc's cancellation policy?
You can find specific clauses in your terms regarding our policy, however we aim to be as flexible as possible to our clients; things happen, we understand. In most cases, it's simply 30-days notice with the Engagement Fee acting as a non-refundable deposit. Instead of cancelling, you can also put programs on hold if necessary. This pauses all work and future invoices until you're ready to revisit.
Program investment:
159460
Excludes any relevant taxes or GST.
Quote
Component scope
Investment
4890
Name of component
Business Continuity Program 2026 & 2027 | UTS | Component: Engagement Meeting
Currency
AUD
Engagement Meeting
- Client Portal and Engagement Prepared by Fixinc.
- 1 Hour Engagement Meeting.
- Minutes and Meeting Recording.
- Detailed scope and Q&A.
Responsibility
Fixinc
UTS
Investment
45300
Name of component
Business Continuity Program 2026 & 2027 | UTS | Component: Business Impact Analysis and Threat Assessment
Currency
AUD
Business Impact Analysis and Threat Assessment
The main method for analysing an organisation’s business continuity needs is the Business Impact Analysis (BIA). It systematically identifies critical functions, assesses the effects of their disruption, and sets priorities for recovery to ensure operational resilience.
Completing a BIA enables the university to define:
- Its business continuity requirements,
- Its maximum tolerable downtime (MTD), and
- Recovery time objectives (RTOs)
These requirements form the foundation for developing effective continuity and recovery strategies that ensure the university can maintain or quickly resume its critical operations following a disruption.
Responsibility
Fixinc
UTS
Investment
44670
Name of component
Business Continuity Program 2026 & 2027 | UTS | Component: Business Continuity Plan
Currency
AUD
Business Continuity Plan
The key requirements for implementation of an effective business continuity plan are as follows:
- An ability to recognise and assess existing and potential threats when they occur and to determine an appropriate response.
- A response structure in place for the activation, escalation, and control of the organization’s response.
- Personnel with the authority and competency to implement the agreed solutions and measures.
- An ability to communicate effectively between internal and external interested parties.
- Access to sufficient resources to support the agreed continuity solutions.
Responsibility
Fixinc
UTS
Investment
28300
Name of component
Business Continuity Program 2026 & 2027 | UTS | Component: Business Continuity Awareness Training
Currency
AUD
Business Continuity Awareness Training
Attend x4 2 hours Awareness training covering the following aspects:
- Understanding Business Continuity
- Roles and Responsibilities
- Emergency Procedures and Protocols
- BC Plan Familiarization
- Responsibilities during a disruption
Responsibility
Fixinc
UTS
Investment
36300
Name of component
Business Continuity Program 2026 & 2027 | UTS | Component: Business Continuity Scenario Exercise
Currency
AUD
Business Continuity Scenario Exercise
- Review and approve exercise plan.
- Review and approve scenario and run sheet.
- Attend x 4 3-hour desktop scenario exercise.
- Review and approve post-exercise report.
Responsibility
Fixinc
UTS
Meta details
Expires
November 7, 2025
Proposal id
recIsI7eoRzSpJ8Id
Version no.
1
created by
Brad
status
Live
Terms and Conditions
Program Terms & Conditions
Read termsLoyalty Points Terms
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Short pay terms
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F24 terms
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